HR Operations Adviser

HR Operations Adviser
Salary: £31,931 per annum
Hours: 2x full time & 1x part time (flexible working requests are considered)
Contract Type: Permanent
Location: 1 full time role in Didcot, 1 full time role in Swindon, 1 part time role in Edinburgh (hybrid working options are available)
Closing date: Sunday 5th March 2023

The purpose of the role is to provide a comprehensive HR service to senior managers, line managers and staff in a specific business area whilst working closely with HR colleagues across UKRI. This will include advising on all aspects of the employee lifecycle, undertaking or supporting case management activity using professional HR and legislative knowledge and coaching and influencing to ensure staff are managed and developed in line with best practice principles and UKRI’s business objectives.

The HR Operations Adviser will be promoting HR policies, practices, processes and initiatives and will actively work to build effective working relationships. They will be required to influence manager decisions on people management issues as well as challenge and persuade as appropriate. They will also lead on or support other HR projects as appropriate.

Roles and responsibilities

• Manage day-to-day queries, providing professional, timely, accurate and robust advice and guidance to managers and staff in line with the HR delegation framework on a wide range of HR queries including pay, attendance, working patterns, performance management, etc., providing advice on associated policies and completion of forms as appropriate
• Manage or provide support as appropriate on a range of casework including sickness absence, performance management, disciplinary and grievance cases etc.
• Work closely with colleagues in the HR Operations Team, Strategic HR Business Partners and the HR Centres of Expertise in helping to deliver a consistent and joined-up HR service across the organisation
• Build effective working relationships with managers and staff and with other HR colleagues to support the maintenance and development of best practice policies and procedures
• Participate as appropriate in the development and delivery of HR learning and personal development initiatives
• Lead or support on HR-related projects as appropriate
• Review and analyse MI data and trends in order to make recommendations on data-driven HR actions
• Adopt a continuous improvement approach to work, to ensure that records are kept up to date and letters, guidance and templates etc are accurate and appropriate

Contacts and Communication

The HR Operations Adviser will:

• Provide advice and guidance to senior managers, line managers and staff
• Build positive relationships with colleagues across the HR function, in particular maintaining close and regular contact with the Strategic HR Business Partners
• Liaise with colleagues in UKSBS, and other external organisations as appropriate

There may be occasional travel to other sites required.

Essential Criteria

• Current, relevant experience working in an operational HR role, ideally in a diverse and demanding environment.
• Appropriate CIPD Qualification or equivalent skills and knowledge gained from working in an HR role
• Excellent written and verbal communication skills including the ability to present information, to persuade, influence, counsel, support or challenge people at all levels, often in sensitive circumstances, and to treat information confidentially
• A track record of effectively managing a range of casework
• Ability to work on own initiative and to manage own time effectively
• Ability to apply judgement and decision-making to find innovative solutions which meet customer needs, within policy or procedural requirements
• Ability to work with ambiguity and conflicting priorities
• A self-motivated, results-focused and proactive, approach to work, with a strong record of delivery
• A proven track record of team-focused behaviour

Desirable Criteria

• Good all-round knowledge of UK Employment law and HR best practice
• Line management skills
• Sound IT skills and proficiency in the use of spreadsheets and data manipulation, specifically, analytical skills and the ability to identify, analyse and make appropriate recommendations
• Ability to learn quickly and champion best practice and continuous improvement

Job contact :

Name :
UKRI Recruitment Team
Email :
Recruitment@ukri.org

Recruitment team :

Email :
Recruitment@ukri.org