Information Officer-Chinese or Japanese Language

Role: Information Officer-Chinese or Japanese Language
Location: Hybrid working available
Salary: £25,200
Start Date: June/July

About Ecctis:

At Ecctis, our vision is to be the acknowledged global leader in the international qualifications and recognition arena. Our mission is to be the preferred source of expert advice on the recognition and comparability of qualifications and skills internationally, building on our advanced research and our established knowledge and experience of education systems across the world. Ecctis delivers a wide range of services, products, and projects in the field of international education. We help make sense of international qualifications and support a range of clients including individuals, universities, and colleges, awarding bodies and government ministries.

The work is varied, and the atmosphere is enthusiastic, collegial, and supportive. There are opportunities to develop specialisms and to lead research and training for countries and regions.

Purpose of Role:

As an Information Officer, you will develop knowledge of overseas qualifications allowing you to assist in the international qualifications recognition, comparison and verification process. You will maintain professional and supportive enquiry services. In addition, you will conduct a range of administrative tasks and may assist in the delivery of training and projects.

Full training will be provided.

Key responsibilities:

• Document checking and investigating qualifications
• Completing enquiries from individuals from all over the globe who are looking to work, study, or settle in the United Kingdom
• Completing enquiries from our members such as universities or colleges

Skills required:

• Interest in education
• As the qualifications require a level of investigating to be able to make a comparison, a curious and inquisitive attitude is essential to being successful within this role
• Excellent attention to detail

Person specification:

• Team player
• Strong written and verbal communication skills
• An efficient person who can organise their time to meet set deadlines
• Confident when dealing with enquiries and able to make decisions
• Adept at producing quality written documents with excellent attention to detail

Education and Qualifications:

• Degree educated

Employee Benefits

• 25 days annual leave plus bank holidays, as well as an additional day off given between Christmas and New Year
• Company Pension scheme (the Company will match employee contributions up to a maximum of 6% of basic salary in the first year. Then the scheme becomes non-contributory with employer contributions of 10% leading to 20% based on years’ service)
• Life assurance of 3 x basic salary for members of the pension scheme
• Bupa Private Health Care Scheme with employee contribution
• Enhanced maternity pay with years of service.
• Employee Assistance Programme
• Annual discretionary performance-related bonus scheme (Pro-rata for part-time employees)
• Cycle to Work Scheme
• Swapping of 3 bank holidays (Good Friday, Early May Bank Holiday, August Bank Holiday) to be taken on a cultural or religious date of significance
• Extra day of annual leave with 5 years’ service (pro-rata for part-time workers)
• Employee Ownership Trust:

o As an Employee Ownership Trust, we do things a little differently from some other organisations. Every one of our employees has a voice and our people are highly motivated and committed. Our structure allows for our combined success as an organisation to be shared equitably across the Company. The trust is indirect, meaning that eligible employees are not shareholders directly, however they are held ‘in-trust’ by the Trust’s Board of Directors.

o The Employee Ownership Trust allows for a yearly tax-free bonus that is in addition to performance related bonuses to be paid to all eligible employees – dependant on the company’s annual performance.

o Eligible employees: Employees must be employed for 6 months before being an eligible beneficiary of the Trust.

Please note: All applicants must hold a current permit or visa showing their right to work in the UK.

To apply: Email your CV and covering letter to recruitment@ecctis.com

Job Types: Full-time, Permanent

Salary: From £25,200.00 per year

Benefits:

• Company pension
• Enhanced maternity leave
• Health & wellbeing programme
• Private medical insurance
• Work from home

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Cheltenham: reliably commute or plan to relocate before starting work (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: Hybrid remote in Cheltenham