Inside Sales Consultant

Reports To: Railbookers Sales Manager
Location: Remote ~ Based in the UK

Job Purpose

We are looking for a talented Inside Sales Consultant who thrives in a fast-paced environment. This position involves taking incoming calls, booking tickets for customers, and processing incoming ticket reservations through our proprietary online portal. The Vacation Consultant/Inside Sales Agent will be responsible for handling customer inquiries promptly and effectively in a fast-paced, team-oriented environment.

Duties and Responsibilities:

• Our Vacation Consultant/Inside Sales Agents provide an excellent experience on calls with our travelers to drive customer loyalty and referrals
• Consistently achieve individual sales and performance goals.
• Consistently communicate and build relationships with all of our clients and passengers.
• Understand customer needs and requirements.
• Provide suggestions, prices, and book clients on domestic and international rail packages.
• Source new sales opportunities through inbound lead follow-up, outbound calls, and emails.
• Participate in weekly team training plus one-on-one coaching.
• Advise travel agents and clients concerning sales specials and promotions.

Qualifications:

• Positive attitude and desire for personal development
• Strong computer skills and the ability to quickly master new systems and programs
• 2+ years inside sales experience (incoming call preferred)
• Excellent verbal communication skills and telephone manner
• Familiarity with Windows operating systems
• Knowledge of event ticket registration software a plus
• Proven track record of successful sales experience preferred

For immediate consideration of any position with Railbookers Group, please send your cover letter, resume, and salary requirements to:

Railbookers Group | ATTN: Human Resources
Main: 978-922-0418 | Fax: 978-922-4819 | Email: hr@railbookers.com

We are an equal opportunity employer.