Insight Analyst

Business Unit: Digital Analytics
Location: UK Flexible with occasional travel to Leeds/Newcastle
Salary Range: £24,400 - 30,500 per annum
Contract Type: Full time, permanent

It’s an exciting time to be joining Virgin Money as we transform our team into one that is ready to meet the challenges of the future, setting us up to support our ambition to disrupt the status quo and turn traditional banking on its head. We’re on the lookout for like-minded individuals and innovators to help drive our strategy forward. We’re also transforming how we work, offering our colleagues more choice, control and flexibility to live and work how they choose with A Life More Virgin.

Here’s what it means for YOU:

• 38.5 days annual leave for all colleagues (including bank holidays and pro rata if part-time)
• Up to five extra paid well-being days per year
• A 35-hour working week
• 20 weeks paid, gender neutral family leave (52 weeks in total) for expectant parents and those looking to adopt
• Market leading Pension & Private Medical Insurance
• Flexible benefits including Cycle to Work, Wellness & Health Assessments and Critical Illness
• Ability to work anywhere in the UK (where the role allows)

And you get these Red-Hot Rewards from day one!

An exciting opportunity exists for an Insight Analyst to join our Digital Analytics team. In this role, the customer relationship is at the heart of everything you’d do. You would have the opportunity to support the enhancement of key customer journeys, both digitally and non-digitally, whilst also supporting transactional banking product & proposition developments. And if all that wasn’t enough, you’d play a key role in deepening our existing customer relationships, through supporting both customer management activity and loyalty propositions.

Day to day you’ll be:

• Undertaking timely and accurate statistical analysis to support the development of Digital Banking and transactional banking propositions
• Providing Management Information, insightful commentary and developing solutions to complex issues
• Producing recommendations for changes to strategies, processes and models, ensuring these remain robust
• Undertaking analysis of benchmark, market and economic information to provide key insight of current and future banking trends
• Providing continued support to key stakeholders across the business and presenting output to key stakeholders both within and external to the department

There are a few essentials you’ll need to bring:

• Ability to logically analyse and interpret data, demonstrating a logical approach to problem solving in relation to both business and technical issues
• An innovative thinker, generating original solutions to complex problems
• A highly numerate individual
• Ability to communicate/present effectively orally and in writing. Able to listen, understand and respond professionally

It’s a bonus (but not essential) if you have:

• A degree in a mathematical, statistical or relevant technical discipline
• SAS / SQL coding experience
• Experience using MS Office
• Understanding of Banking and Bank products

We really need you to have the skills and experience listed in the essentials section above, but the rest is just our wish list, so please don’t let that put you off applying, we’d love to hear from you!

Feeling insatiably curious about this role? Apply as soon as you can. If we’re lucky to receive a lot of interest, we may close the advert early and would hate you to miss out.

We're all about helping you Live A Life More Virgin, so happy to talk flexible working with you.

Inclusion at Virgin Money

Inclusion is at the heart of everything we do here at Virgin Money. It’s good for you, it’s good for us and it’s amazing for our customers. We know that great minds don’t think alike, so we rely on your diverse thoughts, feelings, beliefs and backgrounds to be the best we can possibly be. Got any questions about this or need some support with your application? We’d love to hear from you so get in touch with our careers team at careers@virginmoney.com.

Now the legal bit…

Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it) but we’ll need to you to confirm you have the Right to Work in the UK.

If you’re successful securing a role with us, there are some checks you need to complete before starting. This includes a credit and criminal record check, as well 3 years' worth of satisfactory references. If the role is part of the Senior Manager and Certification Regime, it requires enhanced pre-employment checks - we’ll ask for 6 years' of regulatory references and once in role, you’ll be subject to periodic employment checks.