Intercultural Program Specialist

• Maintain good communication and relationships with colleagues in the Intercultural department and colleagues in other departments
• Give feedback on systems and processes and suggest changes where appropriate
• Develop and maintain relationships with external resource people (coaches and subject matter experts) and with organizations

• Review written documentation upon receipt of program file
• Review and analyze customer needs based on intake notes
• Work as a team with the coach to determine the approach best suited in the intercultural training program to the customer’s needs
• Find, interview and contract qualified subject matter experts
• Communicate with and update coach on status of program; discuss areas for improvement of program
• Correspond with subject matter experts to confirm presentations
• Fully manage program in the Digital Learning System to monitor program status/quality
• Write biographies of newly recruited subject matter experts
• Gathers Coach and Presenter banking information and input it in ATLAS
• Manage the participant and coach evaluation process
• Update ATLAS database screens to capture all program information
• Complete invoicing procedures for programs
• Book hotels and conference room and order necessary AV equipment, when needed

• Serve as a support to other Program Specialists
• Maintain and update global database of resources
• Proofread written materials for training department
• Provide administrative support such as formatting and cleanup of documents, as needed
• Participate in company staff meetings and other meetings, as required

• Bachelor’s degree or equivalent in Intercultural Studies, International Studies, Business, Linguistics preferred
• Minimum 2 years work experience in service environment
• Speak and write at least one foreign language preferred
• 1-3 years international living experience preferred
• Proficiency in database and spreadsheet manipulation
• Proficiency in internet searches
• Proficient Microsoft Outlook/Word/Excel, PowerPoint

• Excellent time management, attention to detail and organizational skills
• Initiative and critical thinking skills
• Strong problem solving / analytical ability
• Ability to multi-task and prioritize
• Interpersonal/Influencing skills
• Ability to work successfully in a team environment & with a virtual team
• Ability to manage a virtual network of cross-cultural trainers
• Global mindset & cultural sensitivity
• Impeccable communication skills – written and verbal

• Extensive new hire training
• Full IT equipment provided
• Reward & Recognition Programmes
• 23 days holiday plus bank holidays
• Additional days off for your birthday and for Christmas Eve
• Private Medical Scheme
• Long Term Sickness insurance
• Pension Scheme
• Life Insurance
• Employee discount platforms
• Wellbeing initiatives
• Employee Resource Groups

With more than 60 years in operation, Cartus offers a broad range of world-class employee relocation services designed to manage all aspects of an employee’s move and facilitate a smooth transition in what otherwise may be a difficult process for that employee. Cartus is a leading provider of outsourced relocation services in the United States and worldwide. The Company assists in the transfer of employees from more than half of Fortune 50 companies, and facilitates U.S. corporate-sponsored relocations, including orchestrating moves for numerous affinity membership organizations and government agencies. Cartus is a subsidiary of Anywhere Real Estate Inc.

Anywhere Real Estate Inc. (NYSE: HOUS) is on a mission to empower everyone’s next move. Home to some of the most recognized brands in real estate Better Homes and Gardens® Real Estate, Century 21®, Coldwell Banker®, Coldwell Banker Commercial®, Corcoran®, ERA®, and Sotheby's International Realty® - the Anywhere portfolio includes franchise and brokerage operations as well as national title, settlement, and relocation companies and nationally scaled mortgage origination and underwriting joint ventures. Anywhere is focused on simplifying, digitizing and integrating the real estate transaction for all consumers, no matter where they may be in their home buying and selling journey. With innovative products and technology, Anywhere fuels the productivity of its approximately 196,200 independent sales agents in the US and approximately 136,400 independent sales agents in 118 other countries and territories.

At Anywhere, diversity fuels success – for our company and for our employees. We strive to be the preferred company for diverse talent, committed to creating an inclusive environment that encourages everyone to succeed. We pursue talent – strategic thinkers who are eager to innovate, focused on execution and accountable for results. We value diversity – respecting backgrounds, cultures, perspectives.

You’ll find our commitment to diversity reflected in our achievements:

• Recognized as one of the World’s Most Ethical Companies since 2011
• Anywhere has also been designated a Great Place to Work since 2019
• Named one of LinkedIn’s Top Companies in the US.
• Honored by Forbes as on of the World’s Best Employers for Diversity and Top Female Friendly Companies.

With diversity, we succeed together. We hope you’ll join us.