IT Infrastructure Administrator

Why LNER?

Here at LNER, we're on a mission to deliver improvements and upgrades to our IT and digital technologies, ultimately improving the experience for our people and customers. With such ambitious plans, this means our IT Infrastructure team are experiencing increased demand on their services. And that's where you come in! We are on the lookout for an IT Infrastructure Administrator to join us on a 1 years fixed term contract.

Role Overview

The primary purpose of the IT Infrastructure Administrator is to ensure stability, resilience and robustness of the LNER IT estate both on-premise and in the cloud. The IT Infrastructure Administrator is responsible for the continued maintenance, upgrade and installation of new infrastructure, services and systems into the LNER IT estate.

Within this role you will ensure optimum performance and reliability of the business IT services/infrastructure within environments including:

• On-Premise VMWare
• On-Premise Servers
• Datacentre Environments
• Backup Environments
• Central Booking Engine Environment
• Cloud Environments (Amazon Web Services, Microsoft Azure)

This role will also include..

• Supporting resolution of major incident issues within the business infrastructure and systems
• Identifying emerging issues and resolve directly or delegate as appropriate
• Responsibility for a knowledge management system including software license compliance
• Maintain a secondary competence role for the purpose of contingency planning
• On Call Position

Does this sound like the right opportunity for you?

Of course, with this being such a specialised role, there are a few ‘must haves'…

You will need at least 2 years' experience of Server/Data Centre Environment Administration in both cloud and on-premise infrastructure and have skills in the following areas:

• Amazon Web Services (Relevant Amazon Certification Advantageous)
• Microsoft Azure (Relevant Microsoft Certification Advantageous)
• VMWare vSphere and ESXi Host Management including Storage and Network
• Microsoft Office 365
• Microsoft Exchange Online
• Microsoft Windows Domain Services including Active Directory, Group Policy, Certificate Services and Remote Desktop Services
• SQL/Oracle Database Management
• HP Server Hardware Maintenance and Build
• SAN Management and Monitoring

• Network Switch Management and Configuration including VPN technologies
• VoIP Telephony infrastructure including IVR management
• Backup Lifecycle Management (Experience with Veeam is advantageous)
• Load Balancer Administration (Experience with Kemp is advantageous)
• Linux administration experience would also be advantageous

• What you'll get:

• Free travel on LNER + 75% off other companies' tickets (for you & dependents)
• Discounted international train tickets (after one year's service)
• 50% discount on LNER tickets for friends & family
• Generous pension scheme
• Annual cycle to work schemes
• Discount, savings and cashback scheme from top retailers
• Health & wellbeing schemes and discounts
• Host of training opportunities to help further your career
• Rewards & awards to recognise when you shine

What we believe:

To be the most loved, progressive and responsible train operating company, we must make a meaningful difference – always doing what's right for our customers, our people, the communities and destinations we serve, the future of the industry we lead and the environment we cherish.

We know that our people are the beating heart of everything we do. We are committed to creating an inclusive, engaged culture that supports everyone at every stage of their journey – and ensures that when you're at LNER, you can always be you. No wonder most people never want to leave!

Diversity and inclusion
We are passionate about creating a diverse and inclusive workforce, representative of the communities we serve, and are creating ways to inspire diverse talent to join LNER.

Developing our people
We are focused on creating a learning culture, to support our people to be the best they can be at work by providing them with the tools and resources to navigate their development and career journey.

Health & wellbeing
To create a culture where our people can perform at their best, the physical health and mental wellbeing of our people is of paramount importance to us.

What next?

As we say, we have fantastic opportunities for ambitious people from all sorts of different backgrounds, so now is the time to join the team at LNER – without delay!

Start your journey here.