Customer Advisor

Customer advisor

Location Farnham Surrey

The Customer advisor role is much more than serving behind the till. The role is hands-on where no two days are the same. We are looking for a committed individual who can share their passion and knowledge with our customers. It goes without saying your number one priority will be to provide great service consistently.

Other duties will include but not limited to helping keep the shop tidy, arranging stock, plus helping to organise orders and deliveries.

About You:

Have an interest in cycling and be enthusiastic about the products we sell.

Be outgoing and have a friendly personality.

Demonstrate a readiness to learn and develop.

Provide a dedicated customer experience that exceeds our customer’s expectations every single day.

Be approachable and able to demonstrate strong communication skills that are tailored to customers varying levels of cycling experience.

Be a flexible and committed team player.

About Us:

With now 3 Locations ( Farnham, Walton On Thames and Petersfield) we are a growing buisness

We are a small company with values where we let our team members shine through and develop their skills and passion for the industry.

These are some of the benefits we offer

• Competitive pay depending on experience.
• A Company Pension scheme
• Trade Discount on all products (after probation)

This is a fantastic opportunity to undertake a Sales role within the business and if you feel you have the drive, energy and experience to take on this position we would love to hear from you.

Job Types: Part-time, Permanent
Part-time hours: 16 per week

Salary: Up to £11.00 per hour

Benefits:

• Casual dress
• Employee discount
• Free parking
• On-site parking
• Store discount

Schedule:

• Day shift
• Weekend availability

Ability to commute/relocate:

• Farnham: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Please describe any cycling industry experience you have?
• Explain your cycling experience?
• What is your favourite bike?
• What does good customer service look like to you?

Education:

• GCSE or equivalent (preferred)

Experience:

• customer service: 1 year (preferred)

Work Location: In person

Reference ID: Customer Advisor