Customer Service Advisor

Red Recruitment is seeking a Customer Service Advisor to join a company located in Leeds, that offers total solutions to the construction industry. This role requires strong customer service skills and experience working in a fast-paced environment, in return, this role has many benefits as well as a generous salary of £24,000 per annum.

Benefits and Package for a Customer Service Advisor:

• Salary: £24,000 per annum
• Contract Type: Permanent
• Location: Leeds
• Company Pension
• Free Tool Hire
• Life Assurance
• Training & Development Opportunities
• Save As You Earn Scheme
• Regular Discounts (eg. Samsung, Nike, Airbnb, Virgin Wines)

Key Responsibilities of a Customer Service Advisor:

• Delivering excellent customer service whilst ensuring all transactions are completed efficiently
• Ensuring records are accurately maintained and scanned
• Liaising with logistics team to ensure maximum efficiency and customer satisfaction
• Completing a variety of administrative tasks
• Maximising all revenue opportunities i.e. transport and repair costs

Key Skills and Experience of a Customer Service Advisor:

• Excellent telephone manner and strong customer service skills
• Experience working in a fast-paced environment
• Basic computer literacy - MS Office/Outlook skills
• Knowledge of G42 or other similar hire rental asset management systems is advantageous
• Knowledge of the hire industry/construction is advantageous

If you are interested in this position and have the relevant skills required, please apply now!

Red Recruitment (Agency)