receptionist

MOBILE CLIENT CARE ASSISTANT

Salary: £22,984.00 FTE

Location: Blythwood Hatch end, Bushey, Northwood and Stanmore

Job Type: Permanent / Part Time

Hours: 24 hours per week to include 1 in 2 weekends with TOIL

About us

Multi-site veterinary group with four practices located in Hatch end, Bushey, Northwood & Stanmore. A high-end first opinion practice which has been established in the local area for over 40 years. We are also part of the wider Linnaeus group owned by Mars Petcare which enables us to have direct access to some of the country’s leading consultants and referral centres.

Your role and responsibilities

The purpose of this position is to serve as a member of the reception team in providing an excellent service to our clients and visitors. This will include arranging appointments, keeping accurate records, various clerical duties related to animal patient care and treatment and helping to facilitate accurate communications between clients, veterinary surgeons, our nursing staff and client care time leaders.

The minimum requirement for the role will be at least 12 months experience in a busy customer facing role with excellent communication and telephone skills. You will also need to be confident in using IT packages such as word, excel and outlook. Experience in a veterinary environment is desirable but not essential.

Benefits

• Five weeks annual leave plus bank holidays and birthday day off
• Staff discount scheme
• Workplace pension scheme
• CPD allowance and in house training
• Private medical insurance
• Access to Employee Assistance Programme
• Discounted PureGym membership

Part of an amazing global family

The future of the veterinary world is at the heart of everything we do. We are all individual but two important things bring us together: a commitment to excellence and our passion to make A BETTER WORLD FOR PETS.

Linnaeus is owned by Mars, that makes us part of their 70,000 veterinary health Associates who spend their days thinking about the 400 million pets of the world and how to improve their lives. Being part of this amazing global group gives us the benefit of a huge network of experts and specialists, a future we can invest in and the security that allows us to concentrate on what we do best – caring for pets.

Our Associates are fundamental to our success and we are proud to count some of the finest specialists, veterinary surgeons and nurses in the UK among our team.

Being part of the Mars family of businesses provides huge development opportunities across the group for our Associates.

We would love to hear from you, please contact Leah Jackson if you have any questions about the role or to apply.

Job Type: Part-time
Part-time hours: 24 per week

Salary: Up to £14,451.04 per year

Benefits:

• Company pension
• Cycle to work scheme
• Gym membership
• Private medical insurance
• Sick pay

Schedule:

• Day shift
• Weekend availability

Experience:

• Veterinary Receptionist: 1 year (preferred)
• Customer Service: 3 years (required)

Work Location: In person

Reference ID: CCA01