Restaurant Operations Manager

Our Buffet Reasturant is looking for experienced individuals who is passionate and has leadership to join our management team.

CORE WORK ACTIVITIES

Assisting in Management of Restaurant Team

• Monitors employees to ensure performance expectations are met.
• Assists in supervising daily shift operations.
• Supervises restaurant and all related areas in the absence of Restaurant Manager.

Conducting Day-to-Day Restaurant Operations

• Ensures all employees have proper supplies, equipment and uniforms.
• Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.
• Ensures compliance with all restaurant policies, standards and procedures.
• Monitors alcohol beverage service in compliance with local laws.
• Performs all duties of restaurant employees as necessary.
• Opens and closes restaurant shifts.

Providing Exceptional Customer Service

• Interacts with guests to obtain feedback on product quality and service levels.
• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Encourages employees to provide excellent customer service within guidelines.
• Handles guest problems and complaints, seeking assistance from supervisor as necessary.
• Strives to improve service performance.
• Sets a positive example for guest relations.
• Meets and greets guests.

Conducting Human Resource Activities

• Supervises on-going training initiatives.
• Uses all available on the job training tools for employees.
• Communicates performance expectations in accordance with job descriptions for each position.
• Coaches and counsels employees regarding performance on an on-going basis.

Job Types: Full-time, Contract

诚聘自助餐馆楼面经理

要求：英国合法身份。有PSW签证者优先考虑。如工作表现出色，可帮助办理转工签。

待遇优厚，薪资面议。

Job Types: Full-time, Permanent

Salary: From £20,000.00 per year

Benefits:

• Company pension
• Discounted or free food
• Flexitime
• Free parking
• UK visa sponsorship

Flexible Language Requirement:

• English not required

Schedule:

• Flexitime
• Holidays

Work Location: In person

Reference ID: Operation Manager