Security Support Officer

A work setting like no other - patrolling among rare giraffes and tigers, and within stunning gardens across a 128-acre estate!

This is a key role working as part of our professional Security team taking responsibility for delivering proactive and effective prevention activities and emergency response in order to maintain a safe and secure environment for our staff, visitors, contractors, living collection and assets both by day and night.

With flexible hours available to support the team during our peak periods, this opportunity would be perfect for someone looking to gain experience in a unique Security environment, or supplement another role with additional income.

As a Security Support Officer, you will:

• Maintain the highest level of security at the zoo delivering proactive and effective prevention activities and emergency response
• Conduct effective security tasks including surveillance, people searches, foot and mobile patrols during the day and night
• Support the Security team ensuring that regular reviews of security vulnerabilities are identified and highlighted, addressed or suitably mitigated
• Demonstrate a high level of competency in the use of security systems to maximise their operational benefit

The Package

• Temporary contract until September 2023, with a possibility of this being extended
• Minimum 8 hours per week, with up to 40 hours per week available during busy periods
• £10.98 per hour
• Staff pass so you can visit the zoo during your time off, plus multiple complimentary tickets for your friends and family
• Employee Assistance Programme (EAP)
• Discounted gym membership
• Discounts on cinema tickets, restaurants, high street shops and more via Perks
• Pension scheme with generous employer contributions up to 9%

Our Requirements

• Previous experience in a similar role
• Exceptional customer service skills
• Full driving licence

Although not essential, the following would be desirable:

• Experience working within a high visitor environment such as a leisure or visitor attraction, stadium, airport, large shopping facility etc.
• SIA front line door supervisor licence
• First aid at work

Please specify in your application how many hours per week you would be available to work and if there are any days/times you would be unavailable.

What makes Chester Zoo a great place to work?

Well, where do we start? Here goes…

We’re a huge team of conservationists, scientists, educators, animal welfare experts, marketeers, visitor experience professionals, environmental policy influencers; the list goes on. Each and every one of us is on a mission to make Chester Zoo the best in the world, and our planet a better place.

As the UK’s biggest and best zoo, we have ambitious goals, exciting plans, and there’s always lots going on here. We’re an inclusive and diverse organisation, made up of nearly 500 permanent and 500 seasonal team members, and we know how important it is to invest in our colleagues to help boost their career development. We have ambitious goals, and we want you to be with us for the long term on our exciting journey.

Shortlisting of applications will take place while the advert is live; the advert will close once the successful candidates are found or when we have received sufficient applications. Candidates are therefore encouraged to submit applications as soon as possible.