KYC Supervisor

Job description

CreDec is a payments technology innovator, providing solutions to the UK accountancy industry and SMEs and is a regulated provider of Open Banking services, making big technology available to all sizes of businesses.

We are looking for someone to join our Edinburgh KYC team, to provide support and oversight to the first-line team. This role primarily involves performing QA on completed client files, supporting the team with exceptions encountered in processing of client files and providing a point of escalation to the MLRO and wider management team. Other duties will include:

• Supporting team members to improve gaps in KYC knowledge/completion of tasks where necessary;
• Assisting MLRO with scheduling of training and tracking team members’ completion of training;
• Working with the KYC team to collect required documents and associated information to meet regulatory requirements and internal polices;
• Acting as first point of contact on required AML/KYC documents and processes.

Although the initial training and induction period will require being in the office every day, working from home may be possible once the probation period has been passed successfully. The role requires a high standard of written and spoken English, good time management and prioritisation skills, and excellent attitude towards customers and your team. In-house training on CreDec applications will be provided. You should be familiar with basic Microsoft Office applications (Word, Excel, Outlook etc.). Although a degree is not necessary, you must have demonstrable industry experience or equivalent qualifications in the KYC/AML arena.

Skills required:

• Good typing skills (approx. 35 wpm);
• Good knowledge of MS Office;
• High standard of written English and good level of numeracy;
• Knowledge of MS Dynamics CRM system an advantage;
• Ability to demonstrate relevant KYC and AML experience in a similar role or field.

Company information

CreDec is the registered trading name of Ardohr Limited, a privately held company, established in 1996. In 2010 the Company reorganised its service lines into two separate business units, CreDec and ITMC, as the respective brands of its payment services division and its telecommunications interests.

CreDec provides Bacs and Faster Payments services to UK SMEs and accountancy practices and aims to make big technology available to all sizes of businesses.

Ardohr Limited is authorised and regulated by the Financial Conduct Authority.

Job Types: Full-time, Permanent

Salary: £28,000.00-£32,000.00 per year

Benefits:

• Company pension
• Sick pay
• Work from home

Schedule:

• Monday to Friday

Experience:

• AML/KYC: 1 year (preferred)

Language:

• English (required)

Work authorisation:

• United Kingdom (required)

Work Location: Hybrid remote in Edinburgh EH2 4HU

Application deadline: 19/02/2023
Reference ID: KYCWS23