Live Chat Specialist
Id Job: 3176774
Id Job: 3176774
Investec is a distinctive Specialist Bank serving clients principally in the UK and South Africa. Our culture gives us our edge: we work hard to find colleagues who'll think out of the ordinary and we put them in environments where they'll flourish. We combine a flat structure with a focus on internal mobility. If you can bring an entrepreneurial spirit and a desire to learn and collaborate to your work, this could be the boost your career deserves.
Description of role and key responsibilities
We are looking for an individual that is passionate, detail-oriented and an empathetic problem solver to join our Digital Savings team. You should be passionate about delivering a first-class client experience in a demanding environment supporting clients placing retail deposits with the bank. Whilst your primary responsibilities will be to service clients day to day using a Live Chat capability, you will work with members of the team to help tailor and enhance our product, resources and services to something that really adds value to our clients.
Core skills and knowledge
Any other attributes that would be helpful, but not essential for the role
Embedded in our culture is a sense of belonging and inclusion. This creates an environment in which everyone is free to be themselves which helps to drive innovation, creativity and ultimately business performance. At Investec we want everyone to find it easy to be themselves, and to feel they belong. It's a responsibility we all share and is integral to our purpose and values as an organisation.
We want our people to feel empowered to be themselves in an environment that supports them, enabling them to perform in “out of the ordinary” ways. Our culture places belonging and inclusion at its centre and our work environment is integral to this. If you require any adjustments to support you through the recruitment process, as well as supportive and flexible working arrangements to help you succeed with us, please let our recruitment team know.
Research shows that some candidates can be reluctant to apply to a role unless they meet all the criteria. We pride ourselves on our entrepreneurial spirit here and welcome you to do the same – if the role excites you, please don't let our person specification hold you back. Get in touch!