Local Operations Manager

You’ll be responsible for:

• 
  Manage the leadership and direction of the local operations team acting as a role model and mentor, implementing NR policies professionally and efficiently.

• As the need arises, undertake the role of Rail Incident Officer (RIO), overseeing that the command structure is set up and lead the coordination of the infrastructure and service restoration activities.

• Liaise with relevant customers internal and external i.e. maintenance and TOC’s, FOC’s to develop and maintain effective relationships.

• Handle the local operation resources and budgets to deliver the day-to-day train service including during times of perturbation.

• Implement pre-agreed delivery and contingency plans to improve train performance.

• Support and run locally the development of local emergency plans, delivering consistency and in line with route requirements.

• Proactively supervise and intervene on proposed maintenance activities in order to deliver train service performance.

• Handle and deliver a controllable Opex budget and work within procurement rules

• Implement and follow the relevant procedures from the Operations Manual, the Rule Book and applicable elements of OHSM and the SSM

• Manage and deliver the competency assessment processes.

• Manage and direct resources in response to all accidents and incidents affecting infrastructure, in conjunction with Network Rail Control.

• In conjunction with Network Rail Control and the Operations Manager, lead and coordinate the real time-co-ordination of the Mobile Operations Managers so that they are strategically placed to cover the area in times of service disruption.

• Specify, allocate and maintain vehicles and response equipment. Supervise that the vehicles and response equipment are efficiently specified, allocated, maintained and fit for purpose.

• If competent, work signal boxes as advised.

You must have:

• Ability to lead and develop people *

• Ability to attain rules and regulations level 2 competency *

• Ability to gain appropriate assessor and box competencies *

• Ability to attain Rail Incident Officer *

• Decision making skills, assertiveness

• Understanding of customer needs and requirements

• Organising and Planning

• Hold full driving license

It would be great if you have:

• Understanding financial systems and budgets

• Commercial awareness

• IT skills in relation to report writing, corporate IM packages

• General understanding in business improvement processes

• General understanding of railway industry structure and responsibility

• Ability to engage in employee relation issues

• Experience of investigatory skills (Root Cause Analysis)

• 
  denotes post holder must attain relevant competency prior to carrying out activity