National Fraud Initiative Project Support

Business Unit Information

The Public Sector Fraud Authority (PSFA) is responsible for working with departments and arms-length bodies to better understand and reduce the impact of fraud against the public sector. Working in the PSFA is an opportunity to make a difference to the taxpayer by improving how the public sector deals with fraud. This can reduce the cost of public services and drive fairness in society. Working in the PSFA offers access to a wide range of stakeholders across government and the opportunity to work with various sectors in a high profile policy area with high media, parliamentary and ministerial interest.

The Team

The National Fraud Initiative (NFI) team is a remote/virtual team that sits within the PSFA. Team members are home based and are spread across the UK. We are looking for a full time member of staff, but part time may be considered. The location of the post holder can be anywhere in the UK but there will be a requirement to be flexible with working hours and travel as you will be required to attend meetings, with the majority currently being in Stoke on Trent and London. Structurally the NFI team is made up of the Operational Delivery (OD) Team and Business Development (BD) Team. This post will work across both of those teams.

This is a demanding and varied role working on a high profile data matching project operated on a commercial basis. Candidates should have strong project management skills with the ability to manage competing demands and priorities in a fast paced environment. Candidates should be confident communicators and highly organised. Experience of working in counter fraud, a data environment, a finance environment or on commercial projects would be advantageous but not essential.

The NFI team has a funded headcount of 17 FTE. Experience of working as part of a virtual team would be beneficial.

The post holder will primarily be responsible for helping to manage the finances of the NFI together with developing and supporting specific aspects of the NFI.

There may be occasions where the post holder is required to undertake other work to support the NFI team or the wider PSFA.

Key deliverables and responsibilities could include:

• Developing and maintaining a working relationship with the Cabinet Office Finance team and gaining a good operational understanding of their processes and requirements
• Liaising with NFI team members to ensure invoices are prepared and issued in a timely manner for all products
• Managing customer accounts in liaison with Shared Services Connected Ltd (SSCL) to maintain a complete and accurate record of up to date details.
• Analysing Aged Debt and reporting progress, highlighting any key issues. For example key trends in particular customers who are late in payments
• Issuing reminders to customers when payments are overdue and establishing a relationship with NFI customers to ensure payments are made
• Maintaining a record of issued invoices and payments, raising Purchase Order numbers and dealing with finance queries in a timely manner, including issuing statements and amending invoices where necessary
• Analysing, through the production of performance metrics, the work of participating organisations to ensure that outcomes from NFI are maximised
• Delivering high quality communications across a diverse client portfolio including the preparation of emails, and presentations
• Analysing, summarising and presenting information about the outcomes of the NFI for internal and external audiences
• Providing professional secretariat support for key meetings, taking minutes and recording actions clearly and concisely, and tracking the progress of actions as required
• Helping to develop guidance and training support for users
• Ensuring queries from participants are responded to in a timely manner
• Assisting with the operational delivery of data matching pilots
• Assisting with rolling out successful pilots to a wider market and in to business as usual
• Helping monitor and measure the impact of delivery against the agreed targets.

Essential Criteria:

• Proficient with MS excel, in particular analysing data using pivot tables, v-lookups and other relevant tools
• Project delivery/administration skills
• Strong team working skills with the ability to work autonomously
• Experience of working in a fast paced environment on multiple work areas
• Strong communication skills (written and oral) with the ability to articulate complex information clearly
• Good data handling and analytical skills

Desirable Criteria

• Experience of working on finance activities
• Experience using Qlik
• Experience of working in counter fraud, or in a data environment
• Broad understanding of data quality issues
• Experience of maintaining positive customer relationships
• Experience of working in a virtual team,

We'll assess you against these behaviours during the selection process:

• Delivering at Pace
• Communicating and Influencing
• Managing a Quality Service

We'll assess you against these technical skills during the selection process:

• There will be a MS Excel in tray exercise as part of the interview process

• Learning and development tailored to your role.
• An environment with flexible working options.
• A culture encouraging inclusion and diversity.
• A Civil Service Pension which provides an attractive pension, benefits for dependants and average employer contributions of 27%.
• A minimum of 25 days of paid annual leave, increasing by one day per year up to a maximum of 30.

Job contact :

Name :
Ricky Reed-Killick
Email :
Ricky.Reed-Killick1@cabinetoffice.gov.uk

Recruitment team

Email :
cabinetofficerecruitment.grs@cabinetoffice.gov.uk