Network Operations Apprentice

The Opportunity

BAI Communications are recruiting for two Network Operations Apprentices to join their team in London.

The Level 4 Network Engineer apprenticeship programme that we are offering, will allow you to kick-start your career in an industry that is constantly evolving, dynamic and transformational.

The steps you take will provide you with valuable first-hand experience, knowledge, skills and qualification to help really drive your career forward. We are here to guide and support you every step of the way!

The Company

Large enough to deliver and maintain large-scale operations, we remain nimble to make things happen.

Be part of an inclusive culture where diverse ideas are embraced and people feel connected and cared for.

Enjoy the opportunity to learn and grow alongside talented colleagues who thrive on solving complex problems. Be trusted and empowered to deliver your best and make a positive impact on customers and communities.

Ready to learn, grow and make a difference? Join us at BAI Communications, soon to be Boldyn Networks.

We're committed to recruiting the best people, whatever their background. If you have a disability, learning difficulty, medical condition or any other individual need, we'd be happy to talk to you about making reasonable adjustments to our application and selection process that will enable you to be your best.

The Position

Job Title:

Network Operations Apprentice

Apprenticeship Course:

Level 4 Network Engineer

Apprenticeship Duration:

24 Months

Location:

London – Occasional travel to the Midlands

Working Hours:

Working hours are 9am – 5:30pm with a shift pattern

Salary:

£23,500 pa

Role and Responsibilities

Initially you will be on a guided learning path to gain exposure and first-hand experience into the incredibly exciting programme we are delivering for Transport for London. You will be accountable to support the wider Network Operations Team with the maintenance of our network infrastructure and services as a core pillar of our customer led strategy. Working in partnership with vendors and outsourcing partners this role will provide high performing and reliable solutions to meet our business needs.

• Support networks through changes to configuration, system installations, defining, documenting and testing system performance of BAI’s core network elements.
• Support the maximisation of network performance by monitoring, upgrading and resolving issues.
• Support network operations to undertake and resolve faults, within a LAN/WAN, across different Network devices
• Fault find and identify locale specific Network issues, including suggestion of possible solutions.
• Explore, assess and share relevant knowledge on new and emerging technologies including Wi-Fi, small cells, Fibre and the use of DAS beyond distribution
• Be part of the core technology team supporting the long-term end-to-end network architecture working with colleagues from in the UK Team to leverage experience and capability.
• Assist with the documentation of the BAI system requirements.
• Support the wider team with investigating and optimising the operation for future deployments, troubleshooting when required and recommending pragmatic solutions to address issues as they arise.
• Maintain a knowledge of current industry standard network components both hardware and software based.
• At the end of the 2 years, you’ll have a Level 4 Network Engineer Apprenticeship qualification.

Desired Qualities, Skills and Knowledge:

• A can-do attitude with a drive to learn and develop
• Excellent problem-solving skills and the ability to work well independently or as part of a multidisciplinary team
• Ability to multi-task
• Customer focused, keeping the customer at the heart of all decision making.
• Excellent verbal, written and interpersonal communication skills.
• Experience using Microsoft Office, Excel, Word, Adobe Acrobat (PDF).
• You will be over 18 years of age as at the 1st September 2023
• Minimum requirement of [Minimum education requirements]
• You are eligible to work in the UK and not in full-time education

Eligibility Criteria
Individuals must have a valid and eligible residency status to apply for this role.

About ITP
We help employers develop their best talent and inspire the next generation through apprenticeships, mentoring and training, we’re plugging the UK’s digital skills gap to provide a workforce for the future.

If this sounds like the role for you, get in touch! Once we receive your application, one of our team will be in touch to help you with the next stage.

The ITP are working on behalf of a third party to advertise their vacancy. By submitting your CV, you agree to be contacted by The ITP and your information to be passed on to a third party.

Job Types: Full-time, Permanent, Apprenticeship

Salary: £23,500.00 per year

Schedule:

• Monday to Friday

Ability to commute/relocate:

• London, Greater London: reliably commute or plan to relocate before starting work (required)

Work Location: In person