The Opportunity

Are you a night owl? Are you friendly and looking to build a career? Look no further, we have an exciting opportunity that has become available for a Night Supervisor. As a Night Supervisor, you will ensure the running of the hotel is smooth, and safe, and provide an efficient and professional service to our guests. It is important that all aspects of the business are kept to a high standard throughout the night. You will be assisting with guest inquiries and resolving general complaints.

Benefits

• Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
• Access to the IHG Employee Room Benefit Programme across their global portfolio. (T&Cs apply).
• Access to 24/7 Employee Assistance Programme - 24/7 access for our employees to call and get support and advice on any issues they may be experiencing.
• Refer a friend scheme from £500 to £1000 per referral.
• Access to 24/7 Online GP Service - 24/7 access for all employees so they can talk to a doctor when they really need to most.
• Hospital Plan.
• Online Health Portal.
• Eye Care.
• Employee Discount Schemes - 100's of discounts, ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Health Screening.
• Pension Scheme.
• Free meals on duty.
• Cycle to Work - Our Cycle2Work schemes from Halfords help all our employees save money and keep fit.

Ideal candidate

• Proven experience of working in a customer-facing role
• Excellent problem-solving skills and attention to detail
• Strong organisation and planning skills and the ability to prioritise appropriately
• Understands and has awareness of all policies and procedures relating to Health, Hygiene, Fire Life Safety & Covid-19 Government Guidelines
• Ability to work under pressure and carry out instructions
• Ability to work alone and unsupervised
• Possess a can-do attitude
• Ability to work flexibly to meet the needs of the role

Hotel

Crowne Plaza Birmingham NEC is a 242-bedroom property placed in a fantastic location, close to Genting Arena, NEC, and Birmingham International Airport. Set in landscaped grounds overlooking Pentigo Lake, the hotel is just a 5-minute drive from the airport and rail station, 10 miles from Birmingham City Centre. The hotel offers great dining choices including lakeside Eleven Bar & Grill and the Lobbyist Lounge Bar serving delicious meals and Starbucks Coffee. The hotel also offers an extensive 10 meeting rooms and a fitness centre.

About us

We have 46 hotels in our growing UK portfolio, international brands Crowne Plaza, Holiday Inn, and Best Western under our belt and all in some fantastic locations, it’s no surprise that LGH Hotels Management is the place to be.