Office Support Administrator

Is 2023 the year you em-bark on a new career?

Do you feel motivated when you're working for a worthwhile cause?

Then we can't wait to hear from you!

We're looking for an officer support administrator to join us here on a 12 Month Fixed Term Contract basis! We're looking for someone who is:

• Super organised
• Able to to provide administrative/reception support
• Able to ensure the efficient operation of our new Southeast Hub Office.

We're moving offices, so you will be based in our shiny new Southeast Hub in the Parkside Building of Horsham!

Why work for the RSPCA?

It's an exciting time to join us in the decade of our bicentenary as we focus on our Strategy to 2030. The RSPCA works 365 days a year rescuing and rehabilitating animals of all types from abuse, neglect, and injury.

Here's some of the key work that you will be doing...

Have we piqued your interest? Read below to see the types of things you'll be doing:

• You'll be the first point of contact for those attending the South East Regional Hub and be the main point of administrative support in Horsham.
• Manage calls on site, answering calls to reception, forwarding as appropriate and dealing with queries as they arise
• Supporting all staff in ensuring that the office is kept tidy in support of the Hybrid Working model and Clear Desk Policy.
• Fire / First aid Coordinator; ensure sufficient Fire Warden / First Aid cover each week / Keep posters up to date / order first aid kit supplies
• Order and keep track of all office supplies, business stationery, kitchenware and consumables.
• Administration of general post, orders and invoices
• Liaise with the Property Operations Manager, National Facilities Coordinator and contractors to keep on top of all visits in support of compliance targets.
• Supporting the National Facilities Manager and National Facilities Coordinator
• Respond to queries received via central switchboard passing to the relevant department to resolve
• To ensure the Southeast Regional Hub is kept maintained and escalate any faults and issues
• Assisting with the administration of the Hub's car parking

What we are looking for in you...

We think this is a great role and to add value we are seeking a match of these skills, but don't worry if you don't tick every box, we'd still love to hear from you.

• GCSE level qualification or equivalent.
• Highly organised and ability to manage and prioritise multiple tasks
• Must be articulate and have excellent verbal and written communication skills
• Proficient in Microsoft Word, Excel, and Powerpoint and Google
• Ability to multitask and prioritise effectively

So if you have a positive can-do approach to daily tasks and thrive in an inclusive people orientated environment then we'd love to hear from you!

Our Values

We are compassionate * We are inspirational * We are committed * We are expert * We act with integrity.

What's in it for you?

We value and recognise our employees' contribution and are proud to offer an extensive benefits package that includes:

Great Annual Leave benefits - All staff receive 25 days annual leave on entry rising to 30 days after five years service and 31 days after six years service plus an additional Society day around Christmas. Staff can also carry over up to five days leave to the next leave year. We also offer a generous pension scheme with associated life assurance and group income protection scheme; access to private healthcare scheme; support for professional development after qualifying period and access to our employee assistance programme.

Did we mention our offices are dog friendly too?....

How to apply & further information

For more information and to make an application, please see the job description, person specification and advert on our website:

https://jobs.rspca.org.uk/jobs/vacancy/-office-support-administrator-0183-south-east-london-hub/201/description/

Please note we do not accept CVs or applications via Indeed. Any applications received in this way will not be considered.

Early applications are encouraged as we reserve the right to close this advert once sufficient applications have been received.All online information and documents are available in alternative formats, including Braille and large font, upon request from the Resourcing team.

We strongly believe in being an innovative, diverse, and inclusive organisation and recognise that diversity in all of our people will help achieve that purpose and our mission more effectively. We actively encourage and seek applications from a wide diversity of candidates and in particular welcome applications from minority ethnic, black, and candidates with disabilities, who are currently under-represented at the RSPCA.

Please note we are not accepting unsolicited CVs from agencies for this opportunity.

Ending cruelty, promoting kindness and alleviating suffering to animals.

Job Types: Full-time, Fixed term contract
Contract length: 12 months

Salary: £18,564.00-£21,841.00 per hour

Benefits:

• Company pension
• Life insurance
• Sick pay
• Wellness programme

Schedule:

• Monday to Friday

Work Location: In person

Application deadline: 03/04/2023
Reference ID: 0183