Operations Administrator

Job Introduction

As an Operations Administrator at Sodexo based on site at Seagate in Londonderry you’ll play a key role in ensuring we drive operational excellence and initiatives to improve quality of services for our customers.

You’ll be responsible for the day-today administration activities to support our management team at Seagate in collating all information required to deliver our catering and cleaning services across this 24/7 operation.

This is a busy and varied role where you’ll use your administration and communication skills across Finance, HR, Recruitment and Payroll administration to ensure compliance with legislation, company, and client requirements.

Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

Main Responsibilities

What You’ll Do

• Support the operational team in the following areas, Quality management and reporting, Performance Management, Environment, Ethics, Management Systems and Reporting, Recruitment of Team Members, Training and Development.
• Formulate, implement, monitor and review all operational action plans to ensure compliance across the contract, communicate to the team
• Manage the change process to ensure key milestones on action plans are achieved
• Assist in the delivery of the Cleaning and Catering services in line with the contract and scope of works
• Ensure consistent application and communication of all policies and procedures, practices and initiatives to improve quality and delivery of services
• Oversee full implementation of company systems such as HR, Health & Safety, Training, Audits, Payroll systems, Ad Hoc Billing system and processing of company bookwork.
• Assist with the delivery of HR activities on site to include recruitment, training, investigation meetings
• Work with team to always deliver high quality services, monitoring performance in line with KPI’s, Audits and action plans

The Ideal Candidate

What You’ll Bring

• Previous administration experience, ideally gained from within a busy services environment
• Experience of working within finance or payroll administration role
• PC literate in Microsoft applications (including Outlook, Word, Excel & PowerPoint)
• Able to demonstrate strong communication skills across a wide range of stakeholders
• A proactive approach and able to identify potential barriers to achieving success.

About The Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process

Package Description

What we offer

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

• Flexible and dynamic work environment
• Competitive compensation
• Access to ongoing training and development programs
• Countless opportunities to grow within the company