Operations Associate

Hybrid Set Up - WeWork memberships for those who want to go in, otherwise fully remote ( UK + Ireland Only)

Elsewhen is a London-based consultancy designing digital products & services for the likes of Spotify, Inmarsat and Zego. Over the past nine years, Elsewhen has created an impactful, driven, open and friendly working environment. We value outcomes over hours and agility over rigid processes.

We know that diversity of thought, background, and perspective make for more substantial teams and better technology.

Regardless of culture, appearance, or perspective, everyone is welcome in our teams and workplaces, encouraging individuality. We are a company where people are empowered to challenge convention, grow their ideas and make the best work of their lives.

Join our team — https://www.elsewhen.com.

As our Operations Associate, you will provide comprehensive support to our executive team and assist with daily operational tasks. You will play a critical role in handling various operational activities to ensure the smooth functioning of our consultancy. You will be a valued member of our team and your contributions will directly impact our team's productivity and success.

What you’ll do:

General Administrative Tasks

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  Efficiently manage administrative correspondence, coordinate in-person and remote meetings, and handle document management.

• Coordinating internal and client meetings and preparing materials, such as agendas and presentations.

• Provide crucial support to our teams, assisting with recruitment, onboarding, and calendar management.

• Managing office supplies and inventory, ensuring availability of necessary materials.

Events and Travel:

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  Assist in the organisation and running of our company social calendar, including off-sites, team trips, and parties.

• Arranging travel accommodation and itineraries for team members.

• Ensure seamless experiences for team members, whether they're travelling for business or participating in internal events.

• Coordinating logistics and ensuring the smooth running of meetings, events, and workshops.

Operational Excellence:

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  Interact with all levels within the company, giving you a holistic view of our operations and a chance to build strong professional relationships.

• Identifying opportunities to enhance administrative processes and suggesting improvements.

• Identifying opportunities to enhance our operational procedures and streamlining workflows to increase efficiency and productivity.

• Maintain company databases and handle sensitive information with utmost discretion.

Professional Development and Culture:

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  Be a valued member of our team in a supportive and dynamic work environment.

• Gain a broad set of skills that are highly transferable across industries.

Job requirements:

• Proven experience as an Operations Associate or in a similar administrative role, preferably in a digital product consultancy or related industry.

• Strong verbal and written communication skills.

• Excellent organisational and time management skills, with the ability to prioritise tasks and meet deadlines.

• Strong attention to detail and accuracy in all aspects of work.

• Proficiency in office productivity tools such as Microsoft Office (Word, Excel, PowerPoint), Google Workspace (Docs, Sheets, Slides), and project management software.

• Ability to work independently and proactively, taking ownership of assigned tasks and following through to completion.

• Ability to handle multiple tasks and adapt to changing priorities in a fast-paced environment.

• Professional demeanour, with the ability to maintain confidentiality and exercise discretion.

Why join Elsewhen:

We’re a flexible first company. Work face-to-face or from home, whatever suits you best. Either way, we’ll bring people together socially to meet each other and build deeper relationships.

Opportunity to create work that has an impact and is measurable.

Autonomy - teams are empowered to make decisions regarding the tools and technologies they use.

End to End nature of projects - cross paths with other skill sets and career shapes.

An annual budget for training and up-skilling, including dedicated days so you don’t have to study in your own free time.

We use Progression to accelerate your development through our well-defined and measurable skills framework.

Benefits:

27 days of holiday, plus bank holidays

Flexible working - choose how and where you work

Private health insurance (We value health)

Comprehensive physical and mental health cover

Gym membership contribution

Perks (Amazon Prime, Cinema, Ocado)

L&D budget

Quarterly team social events

Annual team trip

£500 Feel Better Fund

Bonus scheme

6 weeks paternity & 16 weeks maternity leave

6% employer pension contribution

Where to from here?

We welcome those with alternative identities, backgrounds, and experiences.

We know that diverse teams are strong teams, and welcome those with alternative identities, backgrounds, and experiences to apply to Elsewhen.

We are committed to a fair and accessible recruitment process for all candidates. We would be happy to meet any accommodation requests during the application or interview process, please just let us know.