Are you keen to work in an exciting industry with opportunities for growth and travel? Then check out this Operations Executive position to join our team in Brighton!

Working with Edwin Doran Sports Tours and MasterClass Sports Tours which are part of the Travelopia Experience Education group. We are a collection of the world’s most exciting specialist travel brands. Edwin Doran is the market leader in sports travel and has taken more teams on tour than any other sports tour operator. MasterClass Sports Tours offer schools and clubs the chance to travel to three carefully chosen destinations, UK, Holland and Spain, to enjoy their sports in a safe and secure environment. Our staff has the know- how gained over years in the business to set up fixtures between equally matched teams. We use our extensive contacts to arrange billeting in host countries, so players on our school sports tours can really engage with the local people and culture.

We offer flexible hybrid working with the expectation of 3 days a week in our Seafront Brighton office located in the colourful, cosmopolitan area of Kemptown and is just a stone’s throw from the beach! And then 2 days can be worked remotely from home.

What you will be doing

• To provide all customers with a welcome pack following their new booking. Responsible for setting up crucial tour documentation, ensuring they are accurate and set up in an appropriate timeframe
• Provide administrative support within the Operations Team including securing key tour components such as fixtures and excursions, chasing cash collection and dealing with customer enquires via the operations phone line
• Responsible for setting up final documentation for all tours and ensuring final information is accurate and sent out 2-3 weeks before travel
• Support the Business Development team in researching potential new products

What we are looking for

• Administration experience in a fast-paced environment
• Proficient with MS Applications including Word, Excel, Outlook and Teams
• Ability to be methodical and flexible in approach to tasks
• Excellent organisation and planning skills with good attention to detail
• A pro-active approach and keen to work as a part of a team
• Ability to quickly learn systems, processes and procedures
• Good geographical knowledge of the UK and Europe
• A good understanding of Sports participation and the various needs of each sport is desirable
• A keen thirst for knowledge and passion for travel is always very welcome!

What we can offer

• Competitive salary with annual salary review
• 33 days annual leave that increases with length of service (including bank holidays)
• The opportunity to buy up to 10 days of additional holidays per annum
• An enhanced employer contribution pension scheme
• International health insurance and Life insurance
• Travel benefits and retail discounts

Our commitment to equity, diversity & inclusion

We believe people are happier and perform best when they are able to be their true self, and that diverse teams deliver better results. Together we will cultivate a diverse, equitable and inclusive environment, where everyone can flourish.

We are committed to inspiring change through increasing awareness of, and counteracting, unconscious bias; building an inclusive culture, and embracing diversity in all its dimensions.

If you are at the start of your career path or early on and would like to have the opportunity to learn, grow and develop in a nurturing travel company then we want to hear from you, tell us about your passion for sports and travel on your application!

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