Operations/Logistics Manager

Are you passionate and driven, and looking to take the next step in your career at a company where you can really make your mark?

Kew Workshop is a family-owned and operated business that prides itself on delivering exceptional results through a personable approach to set design and construction. With a rich legacy spanning 45 years, our team has established a reputation for quality and creativity in building scenic environments for a wide range of events, including award ceremonies, conferences, roadshows, exhibitions, and brand experiences. Our extensive experience and dedication to customer satisfaction have earned us a distinguished standing in the events industry, and we continue to uphold our commitment to delivering outstanding service to our valued clients.

We are now recruiting for an experienced Operations/Logistics Manager to join our team, based in Isleworth. We are a supportive, close-knit team who enjoys doing what we do and having a laugh along the way. Everyone is encouraged to be themselves and input into the organisation at all levels.

Working alongside our Workshop and Creative Team, you will be responsible for overseeing the journey of an event - from managing operational requirements, project timelines, resource allocation and logistics, to liaising with key stakeholders. The role will require you to work 2 full days a week (office based), or 4 half days (with some flexibility with regards to hybrid working).

We are looking for a motivated team member that is interested in a long-term career with Kew Workshop and who wants to grow with us. In return, we offer a competitive salary (£29,000-£35,000 pro-rata, depending on experience), 25 days’ holiday + bank holidays, pension, free parking (but there is great public transport links if you prefer), the potential for flexible hybrid working, and the opportunity for career progression and development.

Key Responsibilities

• Overseeing and managing the calendar of work for the year, ensuring that all operational and logistics tasks are carried out in a timely manner, according to deadlines
• Assisting in identifying resource pinch points with pipeline and confirmed events
• Liaising with the Workshop team and Creative Lead to look at upcoming work, ensuring that all events are fully resourced, accurately budgeted and scheduled
• Sourcing and booking freelancers for the Workshop and on-site installations
• Management of any resourcing changes
• Briefing and managing external suppliers and stakeholders
• Monitoring the ongoing performance of suppliers and reviewing as necessary
• Booking transport to and from events
• Booking in local crews to load and off-load trucks
• Creating Health and Safety and RAMS documents, ensuring compliance with legal requirements and best practice
• Ordering materials for events when required
• Researching, sourcing and ordering furniture, plants, etc. for event styling
• On-site delivery- sometimes working evenings or weekends as required.

Experience

• Proven experience of working in a similar role in events production or events operations.
• Set-building experience and an interest in event styling will be beneficial.
• Strong project management experience with the ability to problem solve and find solutions

Skills/Qualifications

• Relevant qualification in Events Management is desirable, but is not essential
• Strong understanding of event logistics and operations
• Knowledge and awareness of Health and Safety in the workplace and whilst on site
• Strong organisational and analytical skills
• Excellent attention to detail
• Good time management skills and the ability to prioritise work
• The ability to work independently, as well as effectively collaborate with the team
• The ability to use initiative and think on your feet to provide effective solutions
• Excellent interpersonal and verbal and written English communication skills, with the ability to build strong relationships with a range of people, including clients, suppliers and colleagues
• IT skills such as MS Word, Excel, PowerPoint, Outlook.

Character & Attitude

• A positive, driven individual who can take initiative and is open to getting involved in all areas of the business
• Hands-on attitude and a key member of the operations team who will roll their sleeves up and get stuck-in – ‘no job is too small’
• Solution orientated and outcome focused
• A committed individual who is reliable and dependable

Kew Workshop is an equal opportunities employer. Whatever your beliefs or background, we have a culture of belonging and everyone is welcome. So, if you are looking to join a great team, in an exciting organisation, we would love to hear from you!

Job Type: Part-time
Part-time hours: 16 per week

Salary: £29,000.00-£35,000.00 per year

Benefits:

• Company pension
• Flexitime
• Free parking
• On-site parking
• Work from home

Schedule:

• Flexitime

Ability to commute/relocate:

• Isleworth: reliably commute or plan to relocate before starting work (required)

Experience:

• Events-Operations/Logistics: 1 year (required)

Work Location: In person

Application deadline: 09/06/2023