Parts and Service Assistant

Personal attributes

Essential

Confident phone skills

Ability to work alone or as part of a team

Desirable

Wish to develop personal skills within new fields

Qualifications and relevant training

Essential

Desirable

5 GCSE including mathematics

Experience of using ‘Microsoft Office’

Relevant experience

Essential

Experience within the vehicle/equipment parts field (purchasing or selling)

Desirable

Respond to enquiries by the public or clients

Experience of managing stores

Skills and specialist knowledge

Essential

Good computer skills

Experience of inputting information into computer programmes

Desirable

Experience of processing invoices. Willing to learn new processes

Language requirements

Essential

Listening and Speaking - Foundation Level

Able to maintain a simple conversation through the medium of Welsh and English in the everyday context of the post, using specific vocabulary that arises regularly, in order to present information.Able to present simple information through the medium of Welsh and English that hasn't been prepared beforehand and respond to questions.

Reading and Understanding - Foundation Level

Read and understand simple messages and information leaflets associated with the post through the medium of Welsh and English, and understand short and simple reports on familiar subjects.

Writing - Foundation Level

Able to complete simple forms and compose a letter or short e-mail through the medium of Welsh and English by using a number of familiar phrases in order to convey a simple message.

Purpose of the post

• Ensure that the people of Gwynedd are at the heart of everything we do.
• Assist the Senior Fleet Officer by ordering vehicle and machinery parts as well as undertaking administrative work in the Fleet Service's workshops

Responsibility for functions

• The staff associated with the identified duties. Any equipment, vehicle, machine or goods relating to the duties noted.

Main duties

• Assist the Senior Fleet Officer to provide an effective, efficient and economical service with specific consideration to the following:
• Purchase parts for the workshops; day to day use for a variety of vehicles and machinery
• Keep necessary information for the administration of the workshops
• Process, input and keep any information that's relevant to the work of the workshops in the Fleet Management System and any relevant computer system
• Contact clients to co-ordinate the service
• Manage the stock level in storage rooms, including carrying out stock level inspections and general administration of the storage rooms
• Respond to enquiries from clients
• Monitor the dates of safety and service inspections as well as dates of vehicle tests
• Responsibility for self-development.
• Ensure compliance with Health and Safety rules in the workplace in accordance with the responsibilities noted in the Health and Safety at Work Act 1974 and the Council’s Health and Safety Policy.
• Operate within the Council’s policies in relation to equal opportunities and equality.
• Responsible for managing information in accordance with the Council’s information management guidelines. Ensure that personal information is treated in accordance with Data Protection legislation.
• Commitment to reducing the Council’s carbon emissions in accordance with the Carbon Management Plan, and to encourage others to act positively towards reducing the Council’s Carbon Footprint.
• Undertake any other reasonable duty which corresponds to the salary level and responsibility level of the job.
• Responsibility to report any concern or suspicion that a child or vulnerable adult is being abused

Special circumstances

• There will be a need to work outside working hours to respond to the needs of the service and to emergencies.