Photocopier Service Engineer (London)

Due to continued growth within the print industry, we are looking for a skilled Photocopier Service Engineer to join our team.
If you have experience within the Managed Print Services industry and would enjoy working for one of the UKs largest television networks, then we would love to welcome you into our team.
The role
We are looking for a Photocopier Service Engineer to join our team based across two sites in White City, London (Approx. 10 minutes away from each other). You will be client facing and be responsible for configuring, servicing and maintaining all of the Multi-Functional Devices (MFD) and Printers at one of the UKs largest independent television networks.
Your responsibilities as an Photocopier Service Engineer will be:

• To service and maintain the machine fleet in line with the client’s requirements
• To escalate any issues back to the office so that they can be rectified as early as feasibly possible
• Plan and self-manage your calendar in accordance with the jobs outstanding, and SLA’s. Producing regular reports to client management on status of all machines
• Keep onsite stock levels maintained and up to date for the machines covered
• Provide preventative maintenance when required and plan these around normal daily EM calls

About you

• You will demonstrate experience of configuring, servicing and maintaining Multi-Function Devices and Printers
• You will have a genuine care and passion for customer service with excellent communication skills; both written and verbal
• You will enjoy working in an environment where you have the ability to work both as part of team and individually
• Ability to demonstrate a high level of accuracy and attention to detail
• Enthusiasm and self-motivation
• Excellent time management skills with the ability to manage a busy workload
• Have a flexible approach to work with the ability adapt to an ever changing environment
• Due to the nature of the client, the successful candidate will be required to complete an enhanced DBS check

About us
We are proud to be a successful, purpose-driven organisation that is on an exciting journey to achieve an annual turnover of £100m by 2025.
We are a Business Services Group made up eight divisions; Office Supplies, Managed IT, Managed Print Services, Smart Technologies, Technology, Interiors, Commercial Foundation and PPE, Facilities and Workwear.
We invest in our people so they are experts in their field, excel within their environment and continue on a journey of growth and development, personalised to them.
We are #commercialbynature.
Benefits
We commit to ensuring all of our employees feel truly valued and appreciated for the work that they do, every day. As a member of the Commercial tribe, you will receive the following:

• A competitive basic salary of £33,000 per annum
• A bonus of £3000 per annum, paid quarterly upon achievement of KPIs
• A generous holiday allowance of 25 days plus bank holidays, which increases with length of service
• Life Insurance that offers a payment equivalent to four times your annual salary
• Access to confidential support through our Employee Assistance programme and wellbeing support including a 24-hour GP service and physiotherapy
• Other benefits such as charity volunteering opportunities, pension, cycle to work scheme, flexible working structure and more

Diversity & Inclusion
Together, we are committed to attracting, including, inspiring and developing our teams no matter their background, belief or way of life.
We embrace everyone’s unique perspectives and create a genuine belonging for all.
Our employees are who we are and create the brand we are today; we make better decisions and create a consumer-focused environment.
We welcome all applicants regardless of your race, ethnicity, gender, religion, disability, age or sexual orientation.
Please visit our website for further information about us and to view our job applicant privacy notice.

Job Type: Full-time

Salary: £33,000.00-£36,000.00 per year