PMO Manager

Ofgem exists to ensure safe, sustainable and affordable energy supply to British households and businesses. Project management and delivery is central to Ofgem's work: ensuring change is undertaken efficiently and effectively to deliver on Ofgem’s regulatory and statutory obligations. You'll be working at the interface between government policy and private sector investment, where you can make things happen.

Your work will play a part in helping us protect energy consumers and make a successful transition to a net zero future.

As a PMO Manager you’ll contribute to the definition and maintenance of the standards for managing change within Ofgem. Tasked with a wide variety of projects impacting on both energy suppliers and consumers, you will support either one large programme of work, or move between a number of projects and will lead colleagues in delivering high-quality governance for projects and programmes.

Using your background in PMO you will work collaboratively with peers and stakeholders to ensure there is a consistent and collaborative approach to project management and delivery across the organisation, that also respects the complex, challenging and varying scale and values of projects undertaken. This includes the review, establishment and sharing of best practice as well as the development and application of project procedures, tools and techniques in order to standardise methodologies and realise efficiencies.

It will be important that you feel comfortable providing expert guidance, support and insight, acting as a trusted source of project information and metrics.

You’ll also engage with the wider Project Management and Delivery profession to share ideas and promote continuous improvement.

As a professions-based organisation, we are serious about offering you professional development, training, and support. You can also expect an excellent benefits package, a great working environment with hybrid working, and a shared sense of purpose.

It’s important that we are reflective of the consumers and communities that we serve, so we welcome candidates from all backgrounds, and especially those from underrepresented groups. While this is a full-time role, we will happily accommodate flexible working patterns and job shares.

Purpose

The role of the PMO Manager is to contribute to the definition and maintenance of the standards for managing change within Ofgem. This includes the review, establishment and sharing of best practice as well as the development and application of project procedures, tools and techniques in order to standardise methodologies and realise efficiencies. The PMO Manager provides expert guidance, support and insight on the project, and acts as a trusted source of project information and metrics.

• Accountability for fulfilling a range of project management responsibilities for the Portfolio including planning, resourcing, ePMO Portfolio Management Framework, governance, reporting, risk and assurance management and all change aspects - reporting into the Senior Portfolio & Performance Manager.
• Champion & validate use of PMO tools and broader change process across Ofgem.
• Support other interrelated activities, deliverables and outputs as required.
• Ofgem’s Delivery and Schemes Directorate is at the heart of Ofgem’s enduring priority to deliver Environmental and Social Schemes for government to support vulnerable consumers and advance decarbonisation.

Key Responsibilities

• Delivery and leadership – Lead the PMO in supporting projects in the delivery of business case development, benefits realisation and outcomes. Champion the use of best practice project management standards and processes.
• Business case – Support the Project Manager in the development of business case with input from specialists as necessary.
• Budget – Develop and agree budgets for projects and/or programmes and forecast actual costs against them.
• Resources – Support the PMO team and Project Managers in the identification, recruitment, development, deployment and reassignment of resources throughout the project lifecycle.
• Stakeholder management – Advise the project team on appropriate tools and techniques for managing stakeholder relationships. Provide assurance to the project manager on the effectiveness of stakeholder management arrangements.
• Risks and issues – Establish and uphold the project processes and standards for managing risks and issues. Provide assurance to the project manager on the effectiveness of Risk and Issue management arrangements.
• Governance and assurance – Ensure appropriate governance is in place and arrange external reviews e.g. Gateway Reviews at appropriate points in the project lifecycle.
• Monitor the effectiveness of controls and ensure that recommendations from external reviews are acted upon.
• Change management – Establish and implement protocols to change the scope of projects and/or programmes and update configuration documents as required.
• Project performance and controls – Establish and operate project controls on behalf of the project manager, reporting on project progress and status to appropriate bodies. Identify common capabilities and opportunities for linking up, re-using and sharing of methods and resources between projects and programmes.
• Benefits realisation – Ensure successful outcomes during and after project by identifying intended benefits and reporting on these once established.
• Ensure learning from experience is disseminated across the organisation.
• Guidance and support – Identify, develop and share best practice project management processes, tools and templates and benchmarks against industry standard.
• Provides direction and guidance to the project team.

• Relevant qualifications, for example one or more of the following (LEAD):
  • PRINCE2 Practitioner
  • Managing Successful Programmes Practitioner
  • Agile Project Management Practitioner
  • Management of Risk Practitioner
  • P3O Practitioner
  • Managing Successful Programmes Advanced Practitioner
  • APM Project Management Qualification
  • APM Chartered Project Professional
  • Project Leadership Programme
  • APMG International Project Planning and Control Foundation
  • APMG International Project Planning and Control Practitioner
  • Leading and Managing Project Workstreams
• Proven experience in working at a senior level in a PMO function or leading multi-faceted change programmes (LEAD)
• Experience in developing delivery plans, including clear and transparent work objectives, milestones, and success metrics
• Skilled collaborator and strong communicator
• Excellent stakeholder management, negotiation and influencing skills at senior levels

We'll assess you against these behaviours during the selection process:

• Changing and Improving
• Communicating and Influencing
• Working Together
• Managing a Quality Service

We'll assess you against these technical skills during the selection process:

• Please refer to the Candidate Pack attached for full details

Job contact :

Name :
Marie Cadenhead
Email :
recruitment@ofgem.gov.uk

Recruitment team :

Email :
recruitment@ofgem.gov.uk