Post Room Assistant

You will provide an incoming postal service on behalf of the Council. Administer the Authorities electronic document management system in accordance with legislation & guide lines. Be responsible for daily scanning, indexing and electronic transfer of documents for the Council and external partners.

You will work as part of the Post Room Team to undertake duties such as post opening, sorting and electronic delivery. Maintaining the Authorities electronic filing system accurately while adhering to Data Protection legislation. Scanning incoming correspondence and attaching their digital images to existing records or creating new accounts as appropriate on the Civica EDRMS. Converting mail that cannot be scanned onto the EDRMS to digital and sending to nominated e-mail accounts. Monitoring the Revenues & Benefits (Northampton) incoming e-mails and indexing them to existing records on the EDRMS. Complete the accurate and timely indexing of information downloaded from the DWP’s Tell Us Once portal. Actively participate in training and development opportunities to deliver an effective service. Ensure that reasonable care is always taken for the health, safety and welfare of you and other persons. Adhere to all security protocols within Authority buildings and grounds. To undertake any other duties commensurate with the position as designated by the line manager.

Qualifications Required:

Good standard of education including a GCSE in English.

Knowledge & Experience:

Knowledge of hazards and Health and Safety implications.

Manual handling experience.

Knowledge of the services provided by the Authority.

Skills & Attributes:

Good verbal and written communication skills.

Good standard of education including a GCSE in English.

A basic understanding of the Microsoft suite of software (Outlook/Word/Excel), and general confidence in using IT equipment.

The ability to work as part of a team to agreed standard and deadlines.

Practical, organised and flexible approach to work.

Ability to lift items up to 11kg.

Experience of operating an electronic document management system.

Previous experience of working in a Post Room environment.

Trustworthy and reliable.

We’re a new council, following one of the largest shake-ups in local government reform in recent history. As a new authority, we’re embarking on an exciting journey to deliver exceptional services for our residents, customers and communities.

Our vision at West Northamptonshire Council is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.

At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.

When potential is unlocked, talent thrives.

Choose a career that offers you a true sense of achievement, fills you with pride and challenges you in a positive way, every day.

West Northants Council, where careers thrive.

We offer a wide range of benefits to our employees, these include:

• Generous annual leave entitlement starting at 27 days annual leave per year, 28 days for senior managers (pro rata, depending on how many hours per week you work), plus bank holidays. An additional 5 days, linked to continuous service, and ability to purchase up to 6 weeks additional leave per year.
• Local Government Pension Scheme plus immediate life cover (3 times your annual salary from day one) and ill-health protection.
• Employee discounts with local and national retailers, days out, finance, health and beauty, travel and eating out plus lots more.
• Car Lease scheme
• Employee Assistance Programme - We have an employee support programme run by Health Assured, an independent, external organisation. Health Assured is available for you and your immediate family members, 24 hours a day, 7 days a week, 365 days a year and includes telephone counselling, legal advice, bereavement support and medical information.
• Ongoing training and development opportunities.
• A variety of flexible working options to support your work/life balance, including full or part time, term time, 9-day fortnight, etc. (subject to business needs).
• Our West Ways of Working – We want our workforce to thrive, and we equip our employees with the right technology to support hybrid and collaborative working, on or off site, depending on the role.
• Making a difference - If you want to use your skills and experience with an organisation that are genuinely invested in making a difference, are committed to improving people's lives, and whose success has a direct impact on the wellbeing of your family, friends and people in your local area, then West Northamptonshire Council is the place for you.

The council is in the process of implementing a new pay structure and terms and conditions which will be applicable to this role. The outcome could result in a future variation to the advertised salary, and this will be discussed at interview.