Programme Lead

Programme Lead

Salary: £28,000 per annum

Location: Galashiels, Selkirkshire

Contract/Hours: Permanent - Full-Time - 37 hours per week,

Reward: 29 days annual leave PLUS bank holidays, professional qualifications, excellent training and development opportunities, flexible maternity, adoption and paternity packages, up to 7% employer contribution pension, discount portal with your favourite brands.

Vulnerable children in the UK need your help

Wherever you work in the Action for Children family, you'll be helping to change the lives of the most vulnerable children in the UK.

Last year, we helped more than 670,000 children and families across the UK. From direct work in communities to national campaigning, we are focused on making sure every child has a safe and happy childhood, and the foundations they need to thrive.

Why Action for Children?

Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It's the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives.

A bit about the role

The Scottish Borders CHIMES Service is divided into 2 areas: working with young carers aged between 7 and 18 years and working with families impacted by alcohol and drugs, specifically parents with substance use issues and the children of those parents who are affected by their substance use.

Our office is based in Galashiels but we cover the whole of the Scottish Borders Council area. The Programme Lead is a supervisory role whereby you will support the service manager and participate in the design and planning, and lead on the implementation of services, ensuring that they are compatible with service objectives.

How you'll help to create brighter futures

• Leading the delivery of high quality service, based on the agreed model, and required outcomes.

• Providing direct line management of staff, applying appropriate policies and procedures, also sharing knowledge and experience through coaching and mentoring techniques.

• Nurture & develop and promote effective relationships and channels of communication with colleagues, partner agencies, employers, and other external agencies to maximise opportunities.

• Taking the lead on the promotion and marketing of services to achieve set targets and maximise engagement/attainment of service users.

• Assist the service manager and represent the service at commissioner and stakeholder meetings, to ensure the needs of the programme and professional standing of Action for Children is maintained.

• Producing and presenting analytical and written reports using data and other sources to report on progress and to improve performance and service delivery.

• Delivering services within budget and ensure key performance indicators, outcomes and outputs meet payment requirements.

• Work closely with senior staff and managers to review and evaluate programme provision ensuring continuous improvements are made, driving innovation and business development.

• Delivering a safe and positive work and service environment through compliance with all safeguarding, safer recruitment and health and safety policy and procedure.

Let's talk about you

• A management qualification or experience of line managing staff and/or a specific project/programme.

• Knowledge on designing creative programmes that engage disadvantaged families.

• Working in a project management approach – planning and monitoring work programme in line with key milestones and targets.

• Able to engage colleagues, agencies, community groups and families to deliver positive outcomes.

• An understanding the barriers to families' engagement.

• Able to be flexible to suit the needs of the service, working some evenings and weekends.

• To be familiar and confident with a range of IT applications.

Good to know

Application Process

There are five sections to complete: Personal Details, CV, Supporting Statement & Information, Equality & Diversity, Submission & Declaration.

Talent Pool

We know talent when we see it. But sometimes we find the right person but not for the right job. We'd love to keep your details for when the right job comes up. Let us know if you'd rather we didn't.

Contact: Jessica Jarvis, Recruitment Partner via email; Jessica.Jarvis@actionforchildren.org.uk

Diversity, equality and inclusion

At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace. We actively encourage applications from Black, Asian & Minority Ethnic and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children.

Male staff are under-represented within our Children Service roles. We would like to encourage more male applicants for our Children Service roles.

Don't meet every single requirement?

Studies show that women and Black, Asian & Minority Ethnic people are less likely to apply for a job unless they meet every qualification. So, if you're excited about this role but your experience doesn't align perfectly with the job description, we'd love you to apply anyway. You might just be the perfect person for this role, or another role within the Action for Children family.

Want to know more about Action for Children?

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