Programme Manager - Brand Global

Job Title: Programme Manager | Brand Global
Location: Birmingham/London (hybrid)

Career Level: CL8
Salary: competitive package

What we do?

As Accenture, we deliver meaningful customer experiences, which is the new battleground for brands. Marketers today are expected to deliver exceptional customer experiences at the right time, with every interaction – acknowledging the individual. With accelerating complexity, delivering a cohesive brand experience remains elusive. Our Clients, especially CMO’s, are looking for expert global partners who can create, innovate, activate and scale marketing operations programs that deliver increased impact, powerful customer experiences and marketing-led growth.

Working within our team…

Your career is about what you want to be and who you want to be. It’s about bringing your skills, your curiosity and your best true self to your work, your team and community .

As part of Accenture, you'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. Here, you’ll match your ingenuity with the latest technology and thinking to make incredible things happen.

If you’re looking for an exciting and challenging career, working in a vibrant environment, with access to world-class training from our global network of experts, this could be the for you. As part of our global team, you'll not only have access to cutting-edge technologies, but will have the opportunity, on an ongoing basis, to develop a wide range of new skills on the job – always learning, always evolving.

Overview:
The Programme Manager is a new as part of the JLR team. This oversees the delivery and project management of all work going through the Brand Global team. They are responsible for ensuring that projects hit required milestones and gateways, mitigating and escalating when needed and working in partnership with Account leads to ensure successful delivery to JLR. The Programme Manager works closely with Senior Launch Operation Managers to be aware of upcoming nameplate projects while also working with Resource Directors to ensure teams are aware of when work will hit across departments.

Responsibilities:

PRIMARY FOCUS - The Programme Manager will:

• Take ownership of project delivery for Brand Global projects, escalating risk and mitigating accordingly.
• Create and manage project plans.
• Report, track and manage project milestones and gateways.
• Work with the wider Accenture Jaguar Land Rover Team including Account Management, Resourcing, Project Management and Production teams to communicate key deadlines and future project forecasts.
• Lead weekly Brief Triage meeting as part of Global team.
• Input into Demand Capacity forecast and own Brand Global programme plan.

PROJECT MAGEMENT - The Programme Manager will:

• Lead the project management and delivery of Brand Global projects.
• Key stakeholder for Demand Capacity forecasting and sharing of projects with resourcing teams.
• Manage and update reporting dashboard that allows senior stakeholders an overview of project health by project milestone/gateway.
• Attend and steer client/agency briefings, becoming the “go to person” for Brand Global timelines.
• Manage project milestones and gateways in accordance with the implemented roadmap and RACI principles.
• Escalate risk to delivery or project health, providing mitigation plans when required.

ACCOUNTABILITY- The Programme Manager will:

• Own the delivery for Brand Global projects.
• Owner of Brand Global Project Plans identifying project steps and gateways
• Monitor out of scope situations and agree appropriate action with JLR Delivery Lead.
• Set clear expectations and work with the team to deliver on Accenture Song and JLR priorities and deliverables
• Proactively identify risks to delivery, escalating when necessary to avoid commercial risk and impact to SLA’s.
• Manage risk and provide mitigation plans to limit Stage Gate and reveal deliverables impact.
• Own and manage JLR Global Triage meeting.
• Work with Resource Directors to ensure accurate resource for projects and any over capacity is escalated accordingly.

COLLABORATION- The Programme Manager will:

• Key stakeholder for QBR Demand Forecast process, inputting into timelines and when work will land across the agency.
• Actively strive to support and contribute to the output of the wider team and agency
• Keep all relevant departments informed about project status
• Attend BCB and relevant Brand Global sessions to input into project timings
• Establish and maintain strong relationships across Accenture Song as the go to person for project timelines.

Person Specification

Experience/Skills:

• Experience of project management role
• Exceptionally organised with excellent attention to detail
• Agency experience strongly preferred in E2E advertising campaigns including brand campaigns
• Ability to manage and prioritise a complex and varied workload
• Confident in being client facing and presentation skills
• Proficient in Excel, Powerpoint & Sharepoint
• Experience with Workfront (SynOps for Marketing) beneficial but not essential
• Project Management & operations focused
• Experience in mitigation plans and programme management
• Excellent oral and written communications skills
• Solid analytical, problem solving and decision-making skills
• Adept at working effectively under pressure and meeting deadlines
• Ability to work autonomously
• Jaguar Land Rover experience beneficial

At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice!

Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. Please note, the work location for this role will include a mix of working remotely, onsite at a client or in an Accenture office or center.

About Accenture

We connect deep human and business insights with the power of technology to define and deliver new realities. Experiences that can make lives easier, healthier, safer, and rewarding. At Accenture, we’re reimagining business through experience.

Website: https://www.accenture.com/gb-en/services/song/marketing-transformation

Industry: Marketing & Advertising
Accenture is a global professional services company with leading capabilities in digital, marketing, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at accenture.com.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.