Project Management Director, Europe (Social Media)

The Social Element:

Hello! We are a leading global independent full service social media agency, founded 21 years ago. Our 260+ team members look after some of the world’s largest brands (Visa, Nissan, Dr Pepper). We pride ourselves on our ability to build strong relationships with our clients enabling us to be the voice of their brand on Social.

We believe that brand growth, trust and loyalty is driven through Genuine Human Connection and that social media presents the best opportunity for brands to engage emotionally with their audience.

We are headquartered in London and have a global footprint with subsidiaries in North America, Australia, and Spain and have an exciting opportunity for an Project Management Director to join our European Project Management team ️

Is this you?

You are a dynamic, energetic and proactive Project Manager professional looking for your next role. Coming from a strong agency background, you love creating clear roadmaps and possess strong experience in proactively identifying, analysing, and resolving problems. As well as this, you are currently seen as a key member of your current organisation; always pulling teams together, being confident in your problem solving ideas and communicating them well to other departments.

You are a skilled leader with a proven track record of results, coordinating across many teams and contributors. You come to life when working behind the scenes to ensure everything runs smoothly while simultaneously being an invaluable point of contact for internal leaders, key client stakeholders and your team.

Sound like you? We’d love to talk to you about this position!

What You’ll Do

As the Director of Project Management you will efficiently plan and prioritise all deliverables and resources by coordinating with different departments across multiple projects. You will manage client expectations, schedules, budgets, assets and scopes.

You will lead, empower, develop, and motivate a team of Project Managers and indirectly our freelance contractors, and make timely decisions to ensure project success within budget, time, and quality parameters.

This role calls for an experienced project management professional who is an adaptable individual who can lead a team and apply efficient project methods. To be successful, you must be able to focus on the details, while also being aware of strategic objectives and needs.

• Serve as a champion and advocate of agency processes and workflows, while always evolving and adding new PM processes to enhance agency operations
• Coordinate with account management and service delivery teams to drive best-in-class solutions for our clients
• Ensure teams are delivering in accordance with the agreed Scope of Work
• Review resources across all accounts, and work with the relevant department to manage utilisation
• Partner with account team on the creation and maintenance of project timelines, project plans, and status documents
• Manage direct reports (and indirectly FSDs) on the Project Management team, including 1:1 meetings, mentoring/coaching, project issue resolution, performance appraisals, and career development
• Understand agency goals; incorporating them into daily work and ensuring the team is working in support of them
• Ensuring projects are delivered - efficiently, on time and within budget without compromising on quality and reporting the stats on this into the Exec team
• Create project process frameworks, in liaison with relevant stakeholders
• Supporting with new business pitches ensuring we deliver them to the best of our ability
  

In addition to this, you will empower our existing project management team to ensure effective and efficient project management on client accounts and offer guidance in these areas:

• Managing client projects in line with the standard project management methodologies and with a focus on the client’s business need
• Supporting with onboarding new client projects
• Conducting individual client project reviews/audits where requested (including scheduling and conducting feedback sessions, presenting reported findings and making recommendations)
• Encourage collaboration with all stakeholders to ensure efficient and effective project managers
• Align our business goals with a solid understanding of the services and business models
• Making sure firm foundations are in place in order to incrementally develop project deliverables
• Ensure a constant circle of amendments and reviews for iterative development of service deliverables
• Demonstrate control by always knowing where we are with timelines, anticipating roadblocks, and being proactive with facilitating solutions with relevant stakeholders
• Project manage a full range of service deliverables, creation and management of timelines, monitoring and reporting on progress, for your client projects
• Support project teams by inputting into Action Plans, ensuring they are delivered and driving opportunities for improvement and upsell

About You

• Energetic, proactive with a can-do attitude who brings teams together to discuss potential roadblocks, issue resolution and problem solving ideas in projects
• Hands-on approach, ready to roll your sleeves up,
• Excellent accuracy and attention to detail
• Solutions and efficiency driven, where others see problems, you instantly see multiple solutions and how to make processes efficient and cost effective.
• Level of confidence and gravitas when liaising with and advising external clients, as well as internal stakeholders
• Ability to effectively communicate with internal team members across multiple disciplines and levels, instilling confidence, and have a talent for building rapport
• Strong leader, mentoring, coaching and growing your team to take them to the next level
• Collaborative and conscientious communicator with effective relationship building skills
• A sound knowledge of agency delivery within Social Media

Requirements

• Proven experience of Project Management, preferably in a global marketing agency setting, leading work for high-profile brands (Social Media an advantage)
• Proven proactive leadership ability in growing teams and previous management experience including proven track record of leading projects which include multiple deliverables across strategy, creative and content.
• Strong financial management skills, including scoping, burn report tracking, resource allocation across project tasks. Prior experience managing multi-million-dollar budgets and scopes is beneficial.
• Technical knowledge including proficiency in project management tools and Excel
• Comfortable digging into account finances: developing staffing models, writing SOWs, etc.
• Impeccable organisation and time management skills
• Experience of creating and/or delivering client facing and internal reports

Benefits

Please note these benefits are for UK based employees on

Hybrid/Remote working (with occasional travel)

️ 36 days of holiday (including the bank holidays)

Birthday off

✨ Annual Occasion Day off for an important event (eg moving house, getting married)

❤️ 1 Volunteer day off

Flexible Fridays (Working half day)

Eye care: Contributions towards eye tests and glasses

Enhanced sick pay: 4 weeks full pay, 4 weeks half pay

Enhanced family friendly policies

Career Break: After 1 year's service, can take between 4 weeks and 1 year unpaid leave.

EAP scheme and wellbeing support

️ Access to our discounts website

The Hiring Process

The hiring process for this position will be made up of the following stages:

Initial Call with one of Talent Team

✨ First Interview with the Project Management Director, North America

Task ‍‍

Final Interview with Managing Director, EU & Deputy Project Management Director, EU

The Social Element Values

Work according to the company values

Do it Well

Be One Team ‍‍

Do the Right Thing ✔️

Keep Pioneering

Make Them Smile

Our Diversity, Equality & Inclusion Commitment

We are proud to be an Equal Opportunity employer. Our recruitment process is fair, transparent and based on merit, skill and experience related to the role. We welcome applications from diverse and under-represented groups regardless of their background.

We value having divergent thinkers who bring various experiences and viewpoints to the table at The Social Element. We strongly encourage members of underrepresented groups to apply.

We are also able to make reasonable adjustments throughout the full recruitment process so we invite you to identify any additional support that you may require to ensure you are supported throughout the full process.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so even if you feel you don’t fulfil all the requirements, we encourage you to still apply — we’d love to hear from you!

How To Apply ️

If all this sounds like you, simply upload your CV/resume and a cover letter (or a link to your cover letter video if you prefer). *Make sure to include the following details in your cover letter/video, or we won’t be able to process your application:

• A brief overview of your experience within project management
• Details of your personal/professional experience in social media
• Why you are interested in being part of our team at The Social Element

***If you would prefer to submit your application in a different format, please feel free to get in touch with us at talent_tse@thesocialelement.agency and we will be happy to assist you in any way we can.

We are excited to receive your application! ❤️