Quality Administrator

The Quality department is responsible for the Quality of Education that our 8000 students receive. As the Quality Administrator you will provide full administrative support for Quality Processes and to the Quality Team.

About the role:

As the Quality Administrator you will provide full administrative support for Quality Processes and to the Quality Team.

Responsibilities as our Quality Administrator will include:

• Being the point of contact for the Quality Team, dealing with and responding to incoming queries of any kind (external and internal) within specified time frames, escalating matters where required
• Recording and tracking staff and student queries on the relevant systems
• Providing a dedicated administrative service for the Quality Team, eg meeting logistics, correspondence, using online systems
• Organising Quality Events and Processes, eg staff development days, intensive care meetings, course validations, complaints, self-assessment reports
• Maintaining and improving high administrative standards within the Quality Team in line with specified procedures. Designing, adapting and implementing procedural changes where requested
• Other duties commensurate within the grading and scope of this post

As our Quality Administrator, you’ll ideally have:

• Level 2 (or equivalent) English and Maths
• L2 Business Administration or similar, or relevant experience
• Experience working with young people/students
• Competent in Microsoft Office applications, eg Outlook, Excel, word and TEAMS platforms
• First class organizer and administrator
• The ability to attend college events i.e. open evenings including outside of normal working hours

Benefits:

You will receive excellent benefits and a competitive salary:

• 26 days annual leave plus bank holidays, increasing to 29 after 5 years' service
• up to 4 days additional leave during the Christmas closure period
• Free parking at all of our college sites (where spaces are available)
• Enrolment into the NEST Pension Scheme

If you would like the challenge of working in a busy and exciting department, where no two day is the same then please click ‘apply’ now! We’d love to hear from you!

Closing date: 17 April 2023

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expect all staff to share this commitment. The successful applicant will be required to undertake appropriate safeguarding checks which includes an enhanced DBS check as well as providing proof of right to work in the UK.

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