Be part of something bigger.

Doing things differently.

We’re looking for Reception Officers to join our friendly and welcoming customer service team.

Salary starting from £20,104 p.a (£10.42 per hour)

About The Role

As one of our Reception team, you’ll help bridge the gap between the university and our students and customers, helping us to deliver the university experience, and make sure that our values are placed at the forefront.

You would be reporting directly to our Reception Services Manager where in your role as front of house, you’ll carry out your tasks in a professional and effective fashion, whilst also making sure that our staff, students and visitors all experience a great welcome. We want to guarantee a safe and secure environment for all.

• Recognise and deal with customer queries, requests and problems either face to face, by telephone or in writing.
• Undertake business administrative duties
• Provide a safe and secure environment through effective key control, buildings locking and unlocking procedures and supporting Security team to deliver a safe working environment.

What you'll bring

• Excellent customer service skills.
• The ability to work effectively with a wide range of people.
• Have top-notch organizational skills.
• Capability of taking initiative in any given situation.
• A positive can do attitude with a desire to go above and beyond.

For full details, please click the link below for the full job specification.

What We Offer

We can offer you a career with a difference, as together we shape futures, change lives and create the university of the future.

We’ll look after you with ongoing support, good development opportunities and a competitive salary that rewards your contribution. We also offer flexible working options, great facilities and wide range of savings, discounts and benefits.

We offer a range of working patterns and locations and are always looking for new members to join our team.

Please note this vacancy may close at any time once sufficient applications have bee received. Early submission of your application is therefore encouraged.

NTU prides itself on being an inclusive employer. We value and celebrate equality in opportunities, and we welcome applications from people who reflect the diversity of our communities.

Please note that unfortunately, this role has been assessed as ineligible for sponsorship under the UK Visas & Immigration points-based immigration system. However, applications are welcome from candidates who do not currently have the right to work in the UK, but who would be eligible to obtain a valid visa via another route. Please consult the Home Office website for further information.

Please note that this role is covered by the Rehabilitation of Offenders Act (1974) and successful applicants will be asked to declare any unspent criminal convictions.