Recovery Worker - Mental Health

Job Title: Recovery Worker – Mental Health
Reporting to: Team Leader
Contract: Permanent, Full time
Interview Date: To be confirmed

About the Service/Department
We are Hestia, a vibrant charity supporting adults and children in crisis. We have a service within the borough of Wandsworth delivering support and interventions to 60 service users with mental health issues living in accommodation services across the Borough.

We promote independence and prevent hospital admissions whilst providing a person-centred approach enabling choice and control for each individual.

If you are someone with experience of working with people who have complex needs combined with a strong understanding of recovery approaches and co-production methods, we would love to hear from you.

We welcome applications from candidates with lived experience.

About the role
To engage service users in regular and comprehensive assessment, support planning and safety planning processes, ensuring that all plans and assessments are person-centred and user-led.

Some other main responsibilities of the role include:

• To advise on and broker access to health services, education, training and employment opportunities related to the needs and aspirations of each individual within the service in conjunction with the Specialist Workers
• To work flexibly as part of the team to ensure service coverage and that contractual obligations are met, including being part of a rota
• To work in partnership with all appropriate external agencies involved in the support of service users

About you

• Demonstrable experience of working with people who have complex issues and health problems and a strong understanding of Recovery approaches and co-production
• Knowledge of housing pathways, housing legislation and housing management experience including income collection from personal service charges and Housing Benefit
• Knowledge of issues affecting those individuals with a range of mental health conditions, how to communicate effectively with these individuals and how to support them with dignity and respect
• Ability to empower service users to make choices and take control for their mental health in order to realise their potential and achieve aspirational levels of independence
• Ability to work as part of a team, on own initiative and to oversee induction of peer staff and volunteers
• Commitment to co-producing service delivery with service users by ensuring that all activities and interventions in the service are aligned to support them to reduce their MH crisis and develop strategies for better managing their own mental health
• Ability to communicate, engage and build effective working relationships with other people
• Excellent working knowledge of Welfare Benefits and strong awareness of health and safety issues within an accommodation-based setting
• Excellent literacy and numeracy skills and able to produce professional letters and correspondence in hard copy and email
• Ability to assess and audit peer assessments, support and safety plans and to use reflective practice and a whole team approach in continuously improving
• Proficient in the use of a range of IT applications and the ability to learn and use additional IT systems including Hestia’s case management system
• Ability to complete and record accurate financial transactions and knowledge of managing budgets

Please see the attached documents for the full job description and more information about Hestia.

What Hestia offers

• Holiday allowance of 25 days / 195 hours per annum plus 8 days / 62.4 hours public holidays
• Company Pension
• Learning and Development Opportunities (including career progression opportunities across our services and departments, a full 9 month induction providing an understanding of The Hestia Approach and all Hestia’s practices and policies to support your career in Hestia and if applicable, a foundation knowledge to attain a Skills for Care Certificate)
• Hestia Rewards exclusive membership (Hestia Rewards is our staff wellbeing and benefits scheme which provides access to fantastic retail discounts, gym membership discounts, recognise a colleague eCards etc.)
• Access to a range of health and wellbeing support tools including our Employee Assistance Programme, Flexible working (including holiday trading and TOIL) and some roles include Clinical Supervision
• Other benefits such as Eye care vouchers, Travel/Season Ticket Loans and Cycle to work scheme (with up to 40% savings on a new bike).
• If applicable to the role, Hestia will also support you on joining our existing ASYE (Assisted and Supported Year in Employment) programme if you are interested and fit the criteria.

About Hestia

Hestia supports adults and children in crisis across London and the surrounding regions. We campaign and advocate nationally on the issues that affect them. This includes victims of modern slavery, women and children who have experienced domestic abuse, young care leavers and older people.

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Please note
If offered a role with Hestia, you will be issued a conditional offer based on satisfactory references and an Enhanced disclosure/DBS check.

This job description is subject to change depending on the needs of the service/department.

We recommend that you apply at your earliest convenience as we screen applications as they are received as well as interview and appoint suitable candidates on this basis (regardless of the closing date). We may also contact unsuccessful applicants regarding other suitable opportunities within Hestia.

Disability confident
Hestia is a disability confident employer, committed to the employment and career development of individual with disabilities. As part of this commitment, we operate a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We will also accommodate reasonable adjustment during the selection and interview process and throughout your employment with us.

Hestia positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. But we particularly welcome individuals from an ethnic minority background and those with disabilities to apply. As an organisation, we are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

How to apply
Please click apply at the top of the vacancy page to begin your application.