Regional Resourcing Planning Manager - Fixed Term 12 months

This is a 12 Month fixed term position.

Are you looking for an exciting new leadership opportunity where you can use your people skills? If so, then read on!

We have an exciting opportunity to join the team as a Regional Resource Manager. Reporting in to the CX Resource Strategy Manager, you will be responsible for leading, managing and developing the regional resource team for the South. This is a fixed term contract to March 2024.

Alongside your team, you will be tasked with ensuring the most efficient use of resource in accordance to rostering agreements. You will ensure that workforce plans, processes and controls are implemented and adhered to, in order to drive optimisation of resource.

What will you be involved in?

You will produce base rosters for our customer experience teams, ensuring they comply with rostering principles, legislation and corporate governance, as well as being fair to all. Day to day you'll also,

• Act as a Business partner to CX Network Managers, providing support and insights into productivity.
• Create short term rostering amendments as required
• Coaching and supporting your team to develop their skills and competencies
• Leading local negotiations for the implementation of rosters within agreed timescales.
• Managing the application of the fatigue risk index on all rosters and completing ad-hoc checks of fatigue levels as required.
• Ensuring adequate controls / processes are in place to manage the effective allocation of staff to services / work.
• Provide management reports
• Working collaboratively with the wider stakeholders to ensure processes are optimised

Does this sound like the ideal opportunity for you?

Of course, with this being such a key role in the team, there are some ‘must haves' in terms of what we're looking for. As a temporary tole, experience within the rostering environment would be advantageous so you can you hit the ground running. Alongside this, we'll be looking for,

• Effective leadership skills, able to coach, motivate and manage a team
• Highly computer literate and able to utilise systems effectively
• Effective relationship builder with the ability to influence others using sound rationale
• A track record of enhancing processes and tasks which increase efficiency.

So, if you're ready for a new challenge and want to be part of the team, what are you waiting for? Click ‘Apply' now!

What will you get?

• Free travel on LNER + 75% off tickets with other train companies (for you and dependents)
• Discounted international train tickets (after one year's service)
• 50% discount on LNER tickets for friends and family
• Generous final salary pension scheme
• Annual cycle to work scheme
• Discounts, savings and cashback scheme from top retailers
• Health and wellbeing schemes and discounts
• Host of training opportunities to help further your career
• Rewards and awards to recognise when you shine

What we believe

To be the most loved, progressive and responsible train operating company, we must make a meaningful difference – always doing what's right for our customers, our people, the communities and destinations we serve, the future of the industry we lead and the environment we cherish.

We know that our people are the beating heart of everything we do. We are committed to creating an inclusive, engaged culture that supports everyone at every stage of their journey – and ensures that when you're at LNER, you can always be you. No wonder most people never want to leave!

Diversity and inclusion

We are passionate about creating a diverse and inclusive workforce, representative of the communities we serve, and are creating ways to inspire diverse talent to join LNER

Developing our people

We are focused on creating a learning culture, to support our people to be the best they can be at work by providing them with the tools and resources to navigate their development and career journey.

Health & wellbeing

To create a culture where our people can perform at their best, the physical health and mental wellbeing of our people is of paramount importance to us.

What next?

As we say, we have fantastic opportunities for ambitious people from all sorts of different backgrounds, so now is the time to join the team at LNER – without delay!