Rehoming Coordinator

Hours: Full time (35 hours per week) on a rota basis:

Wk 1 & 2: 4 days per week up until 6 or 7pm.

Wk 3: 5 days per week to include a weekend.

Are you passionate about animal welfare? Do you have the drive to help rehabilitate cats from different backgrounds? Can you help cats in need find the best suited homes?

We have an exciting opportunity for a Rehoming Coordinator to join our RSPCA Adoption Centre based inside the Pets at Home store in Friern Barnet, where we rehabilitate and rehome cats and kittens and support the local Animal Hospital. Some of the cats and kittens who come into our care have complex needs and therefore require extra care and understanding before they are ready to begin looking for their new home

What you’ll be doing as an RSPCA Rehoming Coordinator:

• Providing a safe space for cats in the center, ensuring correct placement of foster cats & coordinating with foster carers to ensure the successful rehabilitation & rehoming of cats in our care.
• Attending to the needs of cats at the center, including feeding, socializing, grooming, administering treatments as directed and monitoring their behaviors.
• Liaising with the local RSPCA hospital regarding the transport and intake of cats, discussing their care, health and medical needs & maintaining good records of these.
• Transportation of animals in and around London (mainly North London).
• Interviewing adopters, conducting checks and selecting the most suitable home for each cat depending on their individual needs.
• Carrying out admin as required; adoption paperwork, microchip registrations, emails, phone calls, ensuring cats paperwork is up to date etc.
• Providing professional and courteous customer service ensuring all queries are appropriately resolved or directed to the correct department / charity.
• Liaising with RSPCA and Pets at Home colleagues to plan and run fundraising and community engagement events in store
• Assisting with new volunteers and foster recruitment.

What we are looking for in you

We think this is a great role and to add value we are seeking a match of these skills:

• A familiarity and keen interest in animal health and welfare issues
• Compassion and resilience
• Experience of animal care work
• Experience with behaviors of animals in rescue
• Positive, helpful and diplomatic attitude
• A full and valid manual UK driving license
• Confident driving in and around London
• Good customer service skills
• Computer literacy and basic admin skills
• Confidence in managing social media platforms
• Flexibility to work variable shifts including some evenings and weekends

What's in it for you?

It's an exciting time to join us in the decade of our bicentenary as we focus on our Strategy to 2030. The RSPCA works 365 days a year, rescuing all animals of all types from abuse, neglect, and injury.

We value and recognise our employees' contribution and are proud to offer an extensive benefits package that includes:

• Great annual leave benefits - all staff receive 25 days annual leave on entry rising to 30 days after five years' service, and 31 days after six years' service, plus an additional Society day around Christmas. Staff can also carry over up to five days leave to the next leave year
• Generous pension scheme- we also offer a generous pension scheme where contributions are made by salary sacrifice, improving tax efficiency. For example, if you contribute 1.5% RSPCA will contribute 9%. The Pension also comes with associated life assurance and access to our employee assistance programme
• Group income protection scheme
• Access to a healthcare cash plan
• Family friendly benefits, including enhanced maternity, paternity and adoption leave pay

Our values:

We are compassionate *We are inspirational *We are committed *We are expert *We act with integrity.

How to apply

To make an application please visit our website using the following link:

https://jobs.rspca.org.uk/jobs/vacancy/rehoming-coordinator-0160-friern-barnet-adoption-centre/178/description/

Please note we are unable to accept applications via Indeed.

We review applications as they are received, so early submissions are highly encouraged. We reserve the right to close this advert once sufficient applications have been screened and progressed.

All online information and documents are available in alternative formats, including Braille and large font, upon request from the Resourcing Team. Our contact details can be found using the link provided above.

We strongly believe in being an innovative, diverse, and inclusive organization and recognise that diversity in all of our people will help achieve that purpose and our mission more effectively. We actively encourage and seek applications from a wide diversity of candidates and in particular welcome applications from minority ethnic, black, and candidates with disabilities, who are currently under-represented at the RSPCA.

Please note we are not accepting unsolicited CVs from agencies for this opportunity.

Ending cruelty, promoting kindness and alleviating suffering to animals.

Job Types: Full-time, Permanent

Salary: £22,539.00-£24,551.00 per year

Benefits:

• Company pension
• Life insurance
• Sick pay
• Wellness programme

Schedule:

• Day shift
• Weekend availability

Work Location: In person

Application deadline: 29/03/2023
Reference ID: 0160