Repair & Maintenance Manager

Repair & Maintenance Manager

London

Competitive salary with excellent benefits – please contact the recruitment team for this information. Although we don’t advertise our salaries, you won’t be disappointed!

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Job Description

As Repair & Maintenance Manager, you will be the lead on all engineering aspects on the account, from planned preventative maintenance (PPM), management of technical compliance, account liaison with UK&I Operational Performance – Technical, creation of the customers capital replacement plans (asset lifecycle), management of SSoW and key client stakeholder management.

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Key Responsibilities​

• Be responsible for the achievement of the critical / key performance indicators and service levels agreements and other associated measures as contracted
• Ensure the adherence to the contracts Master Service Agreement and all Technical deliverables
• Represent the account on internal networking forums
• Develop and maintain a detailed understanding of Client’s business and key factors influencing their requirement for our services
• Manage relationships with key stakeholders in the Client’s organisation
• Be the single point of contact for technical service delivery in the account and as the escalation point for the appointed client stakeholder(s) on the account
• Creation & ownership of the clients lifecycle plan that algins to their strategic needs
• Ensuring contractual obligations for R&M and a very high level of technical compliance are met and delivered across the estate

Professional and personal competencies/qualifications​

• Proficient in the use of Microsoft 365 products such as Excel, Powerpoint, Word, Teams, Forms & Outlook
• M&E Asset Lifecycle Management
• PPM end to end processes and delivery
• Supplier management
• All elements of delivery and management of technical compliance
• National engineering delivery
• Self-starting, proactive & able to work independently with limited support
• An open & honest communicator, that has a passion for understanding technical issues & problem solving
• Takes responsibility & ownership of their deliverables who is driven to provide continuous improvement

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

If you have any further queries regarding this role, please contact the Resourcing Team on 0330 311 2739

Job Type: Full-time

Schedule:

• Monday to Friday

Work Location: One location

Reference ID: 107561