Repair & Maintenance Operative

Who are we?

Thames Water is the UK’s largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and toilets flushing.

We are dedicated to delivering a continuous supply of drinking water to our customers through our infrastructure. The Water Networks Repair and Maintenance teams are responsible for completing repair and maintenance activities on Thames Water's underground water network – pipes and ancillary fittings.

At Thames Water, every one of our actions, big and small, matters every day. Water is essential to daily life, and that means our business is always open.

What you will be doing

We will be recruiting Repair & Maintenance (R&M) Technicians and Operatives across the Thames Valley, South London, and North London to work on a shift pattern of 1 in 4 weekends, 1 in 4 weeks on a late shift, and 1 in 8 weeks on standby on an average of 45 hours per week.

We will also be offering a limited number of positions on a working pattern of Monday to Friday, fixed day shifts, or Monday to Friday, fixed late shifts. Flexibility to undertake overtime during peak demand is essential.

As an R&M Operative, you will be responsible for ensuring that all of the work you undertake is completed to the correct safety and quality standards as directed by the R&M Technician.

We’re looking for you to:

• Having experience or training in repair and maintenance in the water or other utility industry is essential
• Be competent with using a computer and other IT equipment
• Use your initiative and problem-solve where repairs are required
• Have strong communication skills with the ability to explain technical messages in a simple way
• Have a can-do, positive, right-first-time attitude, remaining open to new ideas and change
• Work well as part of a team but also alone, using your initiative
• You must be able to meet the physical demands of the role with the ability to work outdoors in all weathers
• Be self-motivated and confident in completing tasks to the best of your ability

Ideally, you will have all or some of the following qualifications and certifications:

• Street works (NRSWA)/SSSTS qualification
• (Cat & Genny training) Service Avoidance L2
• EUSR Water Hygiene
• Full UK Driving Licence (including parts C1 & E)
• Mains & Service Laying Training
• Manual Handling Training
• Mini Digger / JCB Qualifications
• Lorry Loader Training
• Deep excavation/trench-timbering training
• Abrasive wheels
• First aid qualified

What’s in it for you?

Provision of all PPE plus the opportunity to earn shift allowance and overtime payments.

Our competitive salary package includes an excellent contributory pension, 24 days holiday per year increasing to 28 with length of service and a wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

Thames Water is a dynamic, rewarding and diverse place to work, with opportunities around every corner. If you join our team, you’ll enjoy a fulfilling career, flexible working arrangements a wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

We’re also proud to embrace and promote diversity and believe that creating a workforce that reflects the communities we serve will help us to thrive. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.

Find out more about working at Thames Water.

We deliver life's essential service so our customers, communities and the environment can thrive. This means, when a crisis happens, we all rally round to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as a Thames Water Ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and a earn bit of extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close a vacancy earlier than the advertised date. This is so we can manage all the applications properly and give candidates a positive experience. Once closed, we can’t consider any further applications, so please submit your application as soon as possible to avoid disappointment.