Sales Administrator

Sales Administrator

Salary: Up to £25k, depending on experience.

Hours are Monday to Friday 8.30am - 5.30pm.

Location: Horsham, West Sussex.

Who are we?

Global 4 deliver a range of services to business clients across the whole of the UK, from cloud telephone systems, data connectivity and mobiles through to gas & electricity. As a forward-thinking business utilising the latest technology, Global 4 support a wide range of clients employing between one employee and thousands!

Our class-leading service is unparalleled, and our proposition enables us to welcome hundreds of new customers every year whilst retention is at an all-time high. Our business continues to grow, and we need like-minded, hard-working, and adept individuals to support this growth.

Need more proof? Our Trustpilot ratings proudly sit at 4.9 stars in demonstration of customer satisfaction whilst our internal processes and security are backed by ISO 9001 and 27001 accreditations!

Global 4 are also proud to be an Equal Opportunities and a Living Wage Foundation employer. We have been established for over 23 years and offer our staff job security with none of the team placed on furlough over the last year during the pandemic. Our business is the perfect place to forge your career.

What benefits will you receive?

• 
  50% off our Broadband & Utility packages, completely free after two years
• 33 days holiday allowance including bank holidays
• 5 additional days leave granted based upon length of service
• Buy & Sell holiday allowance scheme
• Death in service benefit
• Pension scheme
• Complimentary fresh fruit, tea, and coffee.
• Eye care vouchers
• Friday fridge
• Company lunches
• £1,000 Refer A Friend Scheme
• Fun incentives
• Paid Charity leave
• £250 Bright Ideas Scheme
• Kudos Employee Recognition Scheme – Including Days Out

What are we looking for?

We are currently recruiting for an additional Sales Administrator to join our growing business sales team at Global 4. The Sales Administrator is responsible for supporting the Sales Director and Sales team in the day-to-day operation of the business. The position will involve working on a variety of different tasks in our fast-paced sales environment.

What will you be doing?

Never a dull day as our crucially important Sales Administrator in Global 4. There are plenty of different tasks to perform that keep your role fresh and exciting! These include:

• 
  Liaise with all internal departments to ensure our client experience is as smooth as possible.
• Work closely alongside existing Sales Administration to ensure harmonious completion of tasks.
• Confirm & process all new orders with sales team and Solution Delivery.
• Raise and monitor tickets for sales teams, including the management of any departure customers.
• Monitor and log customer fault tickets - liaising with sales team and service desk.
• Quality check documentation for new orders including detail within CRM to ensure complete & accurate.
• Manage reporting as/where may be required including deal leasing progression
• Managing the relevant departmental inboxes and assigning as/where necessary
• Answering calls for the Sales department and assigning as/where necessary
• Attend sales meetings, actioning minutes and distributing action points
• Diary Management including the scheduling of meeting rooms for internal meetings for the team
• Submitting expenses for the Sales Director and Managing Director.
• Booking work-based activities including end of quarter sales incentives, hotels and other paraphernalia for conferences and ad hoc as required.
• Raising purchase orders where necessary and subsequent actions to conclude.
• Production of any presentations & training documentation as required by management.
• Supporting the sales team with amendments to quotations post-survey and the reissue of paperwork for re-signoff.
• Administrative tasks surrounding the maintenance of our proudly presented ISO accreditations.
• Any other duties as/where required.

What do we need from you?

• Exceptional organisational skills. This includes prioritisation of workload
• Strong interpersonal skills to integrate to the team
• Excellent communication and listening skills
• Strong IT Skills including Word, Excel, PowerPoint, and Outlook
• Ability to multi-task and work in a fast-paced environment
• Strong attention to detail.
• Excellent numerical skills

Global 4 is deeply committed to diversity, equity and inclusion and making our organisation a place for all individuals regardless of race, religion, national origin, age, sex and gender identity, sexual orientation, pregnancy status, familial status, disability status, gender reassignment or any other protected characteristics.

For further details, please contact our in-house recruitment team either by email: recruitment@global4.co.uk or by telephone on 01403 272910.