Sales Assistant

Children's Bookseller - WHSmith - Selfridges Oxford Street

Contract Type: Permanent, Full Time only.

Working hours: 37.5hrs - 5 days a week, shift work until 9/10pm, working every other weekend.

As a Children's Bookseller, you’ll provide exceptional customer service and be comfortable working independently and as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.

What being a Children's Bookseller is all about:

• Delivering an exceptional customer journey, through greeting and approaching all our customers.
• Having a love of children's books and a passion for reading.
• A great listener and confident in selling.
• Enjoy working with children.
• Have the ability to recommend across age ranges.
• Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
• Meeting high standards of display and visual merchandising. Ensuring our customers find what they're looking for easily.
• Being part of a team and supporting colleagues.

What our Stores would love to see:

• A passion for customers having an exceptional experience in store.
• Confident in communicating within the team.
• Showing initiative to drive sales.
• Motivated to achieve fantastic results and standards.
• Adaptable to meet company requirements and goals.

How we reward our teams:

We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.

Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.

About us:

WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys.

For most of the last 230 years, books have played an integral part in the history of WHSmith. We’ve been there to see the likes of Jane Austen, Charles Dickens, the Bronte sisters and Leo Tolstoy make their mark on literature, and we continue to be enthralled and surprised by writers of the 21st century such as J. K. Rowling, Kate Atkinson, Richard Osman and Stephen King.

That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!

WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.

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