Senior Administrative Officer

This is a fixed term post 27/03/2024 to cover maternity leave.

We are seeking a highly motivated person to join the Faculty of Social Sciences as a Senior Administrative Officer in our Curriculum and Quality Assurance (CQA) Team for a fixed term of 12 months. The CQA Team provides high-level guidance and supports all regulatory aspects of Taught and Research programmes associated with our five Schools.

What you will do:

Working closely with the CQA Team Leader, key academic staff and other professional services, your main duties will be to apply a detailed understanding of CQA policies, processes and systems, ensuring that activities are delivered accurately, efficiently and by agreed deadlines, and to identify potential improvements for further investigation. Your duties will include:

• Management of Academic Appeals; Complaints; and Academic Integrity Procedures
• Management of Annual Reporting processes
• Working with academic staff to support provision and development of curriculum information
• Coordinating and supporting Programme Approval and Review Events
• Appointment of external examiners, collation of reports and feedback to external examiners
• Support for Committees, servicing, taking forward actions where appropriate
• Supervision of the day-to-day work of Level 2B Administrative Officers.

You will

• be an excellent team player with broad relevant work experience and a proven ability to work proactively;
• be well organised and adaptable, taking a proactive approach to identify process, system and service improvements through the development of constructive relationships with key stakeholders;
• possess excellent communication and interpersonal skills and a commitment to providing excellent customer service;
• have excellent time management and organisational skills and the ability to manage your own workload effectively to meet business requirements;
• be flexible and willing to undertake other duties as required by relevant colleagues;
• have experience of processing and analysing data sets using multiple systems;
• be a competent user of Microsoft Office.

What we can offer you

• Generous Holiday allowance of 20 days annual leave rising to 24 after 4 years plus 8 bank holidays and 6 additional closure days
• Generous Pension Scheme
• Excellent Family Friendly policies
• Excellent career development and training opportunities and much more

We will give due consideration to applicants that wish to work flexibly and to those who have taken a career break. The University has a generous maternity policy (subject to qualifying criteria) and on-site childcare facilities.

As a university, we aim to create an inclusive environment that attracts, supports and retains the best students and staff from diverse backgrounds and experiences from across the world. We are proactive in fostering a culture of inclusion, respect and equality of opportunity. We believe that we can only truly meet our objectives if we are reflective of society, so we are passionate about creating a working environment in which you are free to bring your whole self to work.

This is an exciting time to be joining the University of Southampton as we continue our mission to change the world for the better. We are a place of opportunity and inspiration that attracts the most talented staff and students from the UK and across the world.

To informally discuss this position, please contact Esther Dearman, e.j.dearman@soton.ac.uk.

Further details:

• Job Description and Person Specification