Senior IT Technician

Senior IT Technician

Start Date: As soon as possible.

Salary: £25,852

Contract: 37 Hours / 52 weeks

Job Expires: 9am Monday 20th February 2023

Homefield College is looking for a Senior IT Technician to join our small and friendly IT team; this is an ideal development opportunity for an experienced technician seeking to progress their career in a supportive environment. You will be mentored in your role to deliver exceptional support to a range of stakeholders.

Your Opportunity:

The ideal candidate will:

• Be a hard-working and self-motivated individual
• Provide high quality technical support and advice.
• Troubleshoot issues with hardware and software across IT infrastructure, including desktops and laptops, both in-person and remotely
• Ensure incidents and requests are prioritised appropriately whilst maintaining communications with users until resolution
• Set up new users with relevant accounts and hardware, removing the access of users who have left
• Monitor & respond to the ticketing system and prioritise their own workload
• Assist with any IT projects that may be ongoing e.g. upgrading infrastructure
• Have an interest in all things IT and prioritise professional development as regular training opportunities will be made available in order to preserve the college’s edge in IT.

We would love to hear from you if you feel that you have the qualities that we require in this role. Informal discussions about the role are welcomed, please e-mail our HR team in the first instance.

About Us

Homefield College is an independent specialist college and a charity that offers education, care and support to people with learning and communication difficulties. We have several sites in Leicestershire along with a provision in Nuneaton.

We can offer you:

• A friendly and supportive working environment with enthusiastic and dedicated leaders and a commitment to the professional development of staff.
• Access to CPD to help you grow and develop in your role.
• Cycle to work scheme.
• Focussed support on your wellbeing. Homefield has partnered with Health assured to offer free counselling and support to our staff.
• Contributory pension & paid holiday (pro-rata to 22 days per year plus bank holidays and one additional closure day).

To apply

If you are interested in this post, please complete the application forms, and e-mail them to our HR Team. Application forms can be downloaded below.

All candidates are advised to refer to the job description and person specification before making an application. In line with our safeguarding practices we are unable to accept CVs and ask that you complete the Homefield Application Form in order for your application to be considered.

We are committed to safeguarding and promoting the welfare of our students and residents. This position is subject to child protection screening, including checks with past employers and enhanced Disclosure and Barring check.

We promote equality and diversity, and are a Disability Confident committed employer. All our employees are recruited on their merits, abilities and suitability for the role, complying with all relevant legislation, recommendations and guidance.

Please note – Early applications are encouraged. We reserve the right to close this vacancy earlier than stated should we source a suitable candidate before the closing date.

Job Types: Full-time, Permanent, Apprenticeship, Graduate

Salary: £25,852.00 per year

Benefits:

• Casual dress
• Company pension
• Cycle to work scheme
• Referral programme
• Sick pay
• Wellness programme

Schedule:

• Holidays
• Monday to Friday
• No weekends

Ability to commute/relocate:

• Sileby, Leicestershire: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in Loughborough

Application deadline: 20/02/2023
Reference ID: 2023-01-IT