Senior Marketing Account Manager (UK/Home-Based/Hybrid...

Ready to join the ramfam? We'd love to hear from you!

We're looking for values-driven commercially focused Senior Marketing Account Manager to join our growing marketing agency.

Our marketing account management department is on the lookout for a talented Senior Account Manager to join our amazingly talented team.

If that sounds like you, please apply today!

Our values
We’re a marketing company that prides itself on our culture and values - to work at ramarketing, you need to live and breathe what we’re about. Our 4 core values are to;

• be canny
  
• be genuine
  
• have a go
  
• really care

As part of our interview process, we do a values check with our Head of People to see if we’re the best fit for each other and whether you’ll be the right person in the right seat. Don’t worry - it’s not a formal assessment so just be yourself, as that’s what we want a future employee to be!

Find out more: Our culture - ramarketing

The company
So, what’s ramarketing all about? In a nutshell, we’re a full-service B2B content, digital marketing, and design agency for the life sciences industry specialising in supporting companies that operate in the outsourcing space, drug development, and manufacturing.

We get a kick out of delivering world-class work to clients across the global drug development and contract manufacturing sector and we’re pretty proud to have over a decade of year-on-year organic, sustainable, and profitable growth under our belt.

Growing rapidly year on year, we pride ourselves on our world-class work, inclusive culture, and industry specialism. Today, we’re an 80+ strong, diverse, and talented team based in Europe, the US and Asia, supporting 65+ clients across the globe.

The industry
Although we operate in the niche that is the pharma outsourcing space within the drug development sector, it’s not essential to have come from that industry. We have team members who have backgrounds in Textile Design, Education marketing and PR, so don't worry if you don't have a science background - we have a solid training and development program for that.

Our thorough induction will cover everything you need to know to get started and we have regular training sessions with our industry experts so you’re constantly learning about this incredible sector. As we always say, you can’t train attitude!

Senior Marketing Account Manager

Job purpose

As a senior account manager (SAM), you’ll take responsibility for the success and growth of your key marketing accounts, as well as providing strategic direction and support across the agency. You’ll help marketing account managers to plan integrated marketing roadmaps, provide quality assurance support and add a senior contribution to key client interactions such as workshops, presentations, and proposals.

You’ll be a leader in your discipline and a subject matter expert within the agency, as well as taking on the following responsibilities:

• Building strong relationships to ensure client retention and account growth
• Integrated marketing planning, project scoping, and coordination of SOWs/MSAs
• Conducting workshops, leading client meetings, and providing timely and responsive client communications
• Using business intelligence (BI) from the project management system to make account process improvements
• Supporting training and development of other team members, and providing line management support for account managers and account executives
• Leading new business pitches and proposal development

The person

Firstly, extensive marketing account management experience in an agency environment is essential for this role. You’ll have a strong commercial aptitude and delivering exceptional integrated B2B marketing campaigns will be in your second nature.

You will be a truly integrated marketer who can confidently operate with autonomy and will lead by example in using research to drive brand and customer insights and develop detailed multichannel plans.

We’d love for you to have:

• An impressive track record of managing senior-level client relationships as well as retaining and growing clients
• The ability to identify opportunities for client development and ensure account profitability
• Experience in line management or life sciences, or both (not essential)
• Resilience in a fast-paced, global environment
• An energetic outlook and a positive approach to life and work
• A truly integrated marketer, operating confidently and providing strategic direction, oversight and support on accounts
• Ability to set, deliver and drive compelling integrated marketing strategies
• Uses research and marketing knowledge to drive brand and customer insights and develop detailed multichannel plans.
• Adds more senior contributions to workshops, presentations and proposals

Behaviours

We're looking for someone that:

• Acts with utmost integrity and professionalism. A sense of humour will help too.
• Has a natural desire to continually learn and improve both their teams and themselves.
  
• Is highly resilient in a fast-paced global environment and able to embrace change.
  
• Is driven to be the best.
  
• Loves to build relationships.
  
• Offers high levels of emotional intelligence and is able to adapt approaches in a variety of situations.
  
• Has creative flair and likes to try new things.
  
• Gets a kick out of delivering results.
  
• Offers an energetic outlook, is an engaging team player and has a positive approach to life and work.
  
• Brings a positive attitude. Attitude is everything. We love to challenge each other, work hard and find better ways of doing things.

The benefits of working at ramarketing
At ramarketing, we genuinely care about our people. We want everyone to love what they do and believe it’s our job to support our team members so that they can crack on with being brilliant. We’re 100% committed to diversity and inclusion and work hard to recruit, nurture and work with people and clients of all ages and backgrounds. Be yourself – we like it that way.

As well as offering highly competitive salaries, our UK employees can also benefit from the following:

• Flexible or remote working options available
  
• Annual company profit-based bonus
• Enhanced employer pension contributions
• Progressive nature - we strive to be better than yesterday
• Ongoing learning and training opportunities + one day a month provided to develop a skill or solve a challenge
  
• Private healthcare and critical illness cover, plus income protection
  
• A one-off additional 10 days annual leave offered after 5 years of service
  

For any questions about this opportunity, please feel free to contact:

Lara Lovenbury, Account Director: lara@ramarketingpr.com

Lara Langdon, Head of People: lara.langdon@ramarketingpr.com

We pride ourselves on being an inclusive employer. If you would like to view this in a different format, please let us know.