Id Job: 3172304
Background
An opportunity has arisen for an experienced IT Service Desk Analyst to join our IT Service Desk team. Reporting to the IT Service Desk Manager, you will provide first and second line support to staff across the firm.
This is an exciting opportunity which will allow the successful candidate an exposure to a range of technologies and will require a high level of customer service demonstrating both excellent interpersonal and communication skills.
Responsibilities will include:
The ideal candidate must have a high level of IT literacy, be fully conversant in Office 365 and Windows 10. They must also be able to demonstrate experience working with various computing platforms and applications and have a minimum of two years’ experience working in a Service Desk environment.
Microsoft Certified Professional and ITIL qualifications are beneficial but not essential.
Some flexibility with regards to hours of work is required.
Life at Hugh James
Although our workforce has grown to more than 500, we have retained and nurtured a unique culture which is based on hard work, exceptional talent, ambition, empathy, innovation and good humour. It is those qualities that have helped us grow the business to where we stand today.
Key to our growth strategy to date has been the recruitment and development of great people. This will remain the case as we look forward to the years ahead. Life at Hugh James is vibrant and full of opportunities.
Our culture is friendly and collegiate, but we maintain the professional atmosphere you would expect from a modern, leading law firm. All our staff have access to industry-leading training and mentoring to ensure they reach their potential.
Hugh James is an equal opportunities and disability confident committed employer.
