Service Development Specialist- Bristol/Swindon

Canon UK is looking for talented people to join us at an exciting time for our business, as we enter into a period of accelerated growth and development. Do you have the skills and aptitude we’re looking for? Are you looking for a new challenge? Do you want to work for an organisation that values your contribution and rewards you accordingly? If the answer is yes, please read on…

As a service Development Specialist, you will actively influence assigned partners service operations to successfully improve the efficiency and effectiveness of their service offering towards Canon end user customers. Through promoting and supporting Canon product propositions and use of genuine Canon spares, drums & consumables, working closely with Indirect channel sales development managers to positively contribute towards the achievement of fiscal targets.

What we give

With Canon, you'll get the support and encouragement you need to grow, from people who share your ambition. We'll invest in your professional development to help you learn and progress in your role with us. You'll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly.

• UK with a network of mental health champions and discounted rates to Nuffield Health Gym.
• Employee discount – Up to 38% off products from our Canon store.
• Some other Benefits – Generous Pension, Canon Awards, Discount cards, Cycle to Work scheme, Season ticket loans and charity volunteer days.

What we ask

• Influence partner service performance through implementing effective plans and improving results in line with Canon UK strategies.
• Actively promote Canon services offerings, products and tools produced for our Partners.
• Grow services income from assigned partners through promoting Canon propositions and sales of genuine supplies.
• Review product performance and development of Partners service offerings through regular reviews.
• Development of Partner technical resource, enabling them to have optimum product and technical skills coverage.
• Provide Specialist service business knowledge to partner channel sales teams.
• Develop documents and procedures as appropriate to the services provided to and for Canon Partners.

You will need

• Experience in account support / customer facing responsibility.
• Experience in Service Operations / Technical Delivery management.
• Business builder through data collection and analytics.
• Customer Focus / Relationship management
• Experience revenue generation
• Experience of building outcome focused business plans

Further Information

Salary: Competitive

Bonus Scheme.

Car / Car Allowance.

Location: Southwest (Bristol / Swindon)

Closing date -

No Agencies please

Canon is enriching lives and businesses in incredible new ways. You can play a part in shaping the future of a company that’s visionary, innovative and bold. As the world's best imaging company, we're living and working together for the common good.