Service Manager

Sytner High Wycombe is looking for a Service Manager.

Your role

As Sytner Service Manager, you will lead a fantastic team in delighting our customers and getting it right the first time. You will oversee our team of service advisors, technicians and support team within the service department and deliver a full Aftersales service to our customers, whilst maximise profitability and the sales of parts, labour hours, MOT, lubricants, tyres and subcontracted sales.

You will be an integral member of the Management Team and deliver the very best customer service with a clear vision to run an efficient and professional aftersales operation.

This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service.

Your profile

Previous experience in a similar role or a similarly demanding role would be ideal. Experience using Kerridge/ADP is not essential but would be advantageous, as you will use our internal systems to log work.

We are looking for someone who is committed to providing excellent customer service and would take pride in engaging with our customers over the telephone. Ideally, you will thrive in a busy, high-pressurised environment and have strong administration skills and the ability to prioritise workload in a fast-paced environment.

To be successful in this role, you will be extremely organised, have high attention to detail and be a great team player.

Rewards

• Enhanced Holiday Entitlement – 33 days inc. bank holidays
• Industry-leading Maternity, Paternity and Adoption Pay
• Career Development
• Bespoke Flexible Working Solutions
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• High Street Discounts
• Discounted Gym memberships
• Cycle2Work scheme
• Free onsite parking at most of our dealerships
• One day a year paid voluntary / community work
• Business social events