About The Role

The Settlements Team is responsible for delivering circa £800m of annual settlement processes in a timely and compliant way on behalf of the Electricity System Operator (ESO). This includes the back-office settlement and associated reporting for Ancillary Services payments and Electricity Trading activity. Performance of these outputs to expectations is essential to ensuring we maintain credibility for the ESO with our stakeholders and counterparties, ultimately having a direct impact on regulatory performance and the ESO’s credit rating.

Your role as Settlements Operations Lead is to lead the team through:

• The implementation of a new core settlement system
• Interaction with external customers and stakeholders; understanding their queries and taking the initiative to drive through timely and consistent resolution.
• Supporting the implementation of new processes that will help us improve the quality of service we provide
• Ensuring new and existing processes are compliant and adhere to the team’s regulatory obligations and KPI’s
• This role will suit a resilient and ambitious team leader, looking to build your leadership skills by running a high performing team and leading through significant transformation and change.

This role will be based in Warwick. We continue to offer working from office and home. This is a full-time role, and we offer flexible working arrangements.

Key Accountabilities

• Manage a team of four analysts to support the delivery of core settlement processes for Ancillary Services and Electricity Trading on behalf of ESO.
• Manage the offshore team’s performance against key KPIs and provide expertise on all settlement processes as required.
• Lead on continuous review of the ancillary services settlement processes as a whole and drive transformational changes to benefit our customers and reduce workload in the team
• Provide necessary Subject Matter Expert (SME) inputs to key wider ESO change programmes.
• Manage relationships with key contacts in IT, Business Services and the wider ESO to support the delivery of key projects.
• Work with other teams in ESO responsible for developing future commercial solutions to support and influence pipeline of project deliverables for the team.
• Ensure your team is aware of and set up to deliver on core regulatory requirements including submission of internal and external data reports.
• Support your team in actively managing complex queries/disputes with stakeholders and counterparties; actively identifying and implementing performance improvement opportunities.

About You

• Strong analytical skills with a keen eye for attention to detail
• Ability to proactively identify, build and maintain strong strategic relationships with customers and stakeholders
• Experience in driving the delivery of key projects and achieving targets within agreed timescales and budget
• Experience in building a high-performing team and ensuring staff engagement, organisation, and development
• Highly organised, able to manage multiple workstreams and coordinate work across multiple projects
• Strong IT skills, particularly with Microsoft Excel

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments that you require.

What You'll Get

This role offers a competitive salary between £45,000 - £55,000 per annum dependent on capability. As well as your base salary, you will receive a bonus based on personal and company performance and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%. You will also have access to several flexible benefits such as a share incentive plan, salary sacrifice car and technology schemes, support via employee assistance lines and matched charity giving to name a few.

About Us

As the Electricity System Operator (ESO) for Great Britain we are in a privileged position. We sit at the heart of the energy system, balancing electricity supply and demand second by second. We keep the lights on and the electricity flowing directly to where it’s needed.

We are also thinking about where our energy will come from in the future and how we will operate a greener and cleaner system. One of the goals we have set for ourselves is to be able to run a zero-carbon electricity system by 2025. This will be instrumental in helping the UK meet its wider zero-carbon target.

More Information

This role closes on March 19th, 2023, at 23:59, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary.

At National Grid ESO, we work towards the highest standards in everything we do, including how we support, value, and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office.

We're committed to building a workforce that represents the communities we serve, and a working environment in which each individual feels valued, respected, treated, and able to reach their full potential.

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