Id Job: 3172324
What is the main purpose of the role?
Reporting to the Assistant Spa Manager, the Spa Receptionist will interact with guests and spa members and provide a 5* spa experience at all times. You’ll have a full knowledge of all the treatments and services offered, and any promotions that may be on offer at the time to be able to answer all enquiries efficiently.
Our Spa Receptionist will need great organisation skills in order to arrange the schedules, maximising the use of the spa therapists’ time and profitability, while ensuring that the client’s needs are always of first importance.
The Ideal Candidate
We are looking for someone with exceptional standards of customer service, an excellent telephone etiquette and a good understanding of reception duties.
The Pay & Benefits:
At De Vere we pay attention to the thoughtful details that inspire the loyalty of our colleagues.
That’s why we are proud to offer the following benefits for the role of Spa Receptionist.
You'd find it hard to beat the stunning location of our De Vere Cotswold Water Park hotel: nestled at the edge of the Cotswolds right in the heart of 152 lakes, the Hotel offers stylish accommodation with breathtaking views and has 328 bedrooms and apartments.
There are 15 flexible meeting and event spaces and 2 large conference and banqueting suites hosting up to 800.
With three restaurants and bars we have a buzzing Food & Beverage team here, but also have exciting opportunities across our other departments including Conference & Events, Reception/Front of House, Spa & Leisure, Kitchen, Housekeeping and Maintenance.
Your commute: we're well served by public transport, and we're just 20 minutes from J15 of the M4 and J11A of the M5.
