Student & Academic Support Officer

London College of Contemporary Arts (LCCA) is a dedicated art, design, and media college with a broad network of industry connections, aided by our association with University College of Arts (UCA), such as Christian Louboutin, Calvin Klein Jeans and The Photographer’s Gallery. LCCA allows its students to get a real feel for working within the creative industries.

Position:

Student & Academic Support Officer

Full-Time

Tower Hill, London

Competitive Salary

This is the first and last point of contact for all students studying at LCCA. The role holder will work collaboratively with other student and academic support officers as a team to provide basic advice and referral to students. This position shall be the first point of contact for individual students and be responsible for the provision of day-to-day enquiry handling for the relevant courses, offering advice and support at the front desk. The student and academic support officer ultimately act as a referral point, to provide students with support, guidance, information and impartial confidential advice. This particular role is a part of LCCA student and academic support department, which manages all the student enquiries for LCCA and other ad-hoc tasks and mini-projects.

Requirements:

The ideal candidate:

The ideal candidate will be part of a team that provides assistance and guidance to students. They will be responsible for handling student enquiries and offering advice and support at the front desk. The role holder will act as a referral point, directing students to the appropriate resources and providing confidential advice when needed.

What we offer our colleagues:

• 
  You’ll be based in Central London at our Tower Hill campus, surrounded by some of the city’s top attractions. Theatres, galleries, museums and restaurants align the streets near the campus

• Highly competitive annual leave provision

• A Hybrid working model – we encourage flexible working to aid productivity and a healthy work-life balance

• Eye Care Vouchers

• Employee Assistance Program (EAP) – a dedicated 24/7 access platform

• My Rewards Hub – handpicked discounts and deals from a wide and ever-growing list of providers

• Training & Development opportunities on offer

• A great Refer-A-Friend (RAF) scheme in operation

• Socials via ‘GOSH’: We love to celebrate events, our successes, recognise our colleagues for their contribution

Other information:

To apply, please send an up-to-date copy of your CV and Covering Letter stating clearly how you meet the essential requirements or contact a team member to discuss further.

We acknowledge receipt of your CV for a position at Global University Systems and sincerely appreciate your interest in our company.

We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success.

LCCA, part of the GUS Group is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.