Support Worker

We're looking for a Support Worker to join Your Place and be part of our dedicated team to help us with our mission to solve homelessness in east London, one person at a time!

About the role

Based within the Intensive Support team, this role will work across two services with people who have had a history of rough sleeping to achieve their goals and aspirations.

The role will be the principal provider of support to residents in the Complex Needs service and will also work alongside Assistant Support Workers, to promote resident engagement through the development of positive relationships with our residents and contributing towards the promotion of a fulfilling, safe and inclusive environment.

Salary: £27,000 - £31,000
Contract: Permanent
Hours: Full-time, 37.5 hours per week, rotating shift pattern from Monday to Sunday.
Location: Canning Town, London

Other responsibilities include

• To be responsible to the Team Manager for the day-to-day delivery of the Complex Needs service
• Use motivational and asset based interviewing techniques to interview, assess and create support plans and risk assessments that address the needs of residents.
• Take a positive, trauma-informed approach to working with residents with complex needs and challenging behaviour.
• Conduct regular reviews of support plans and risk assessments as required.
• Take a pro-active approach in multi-disciplinary support required for residents.
• To respond and process all referrals made to the Complex Needs service and ensure those accessing the service meet the service eligibility criteria.

About you

• A demonstrable level of experience and understanding of the range of approaches appropriate to working with challenging behaviour including current drug /or alcohol use, antisocial behaviour, offending, substance misuse and complex needs

• Experience of working with clients in a trauma-informed way with proven effectiveness
• Self-sufficient and highly organised with the ability to accomplish goals according to deadlines, and a flexibility and to juggle a variety of tasks
• Ability to act on own initiative and effectively under own direction, as well as productively within a team
• Strong sense of responsibility and accountability
• Awareness of own training and support needs
• IT skills and particularly Microsoft Office packages
• Qualifications relevant to supporting vulnerable adults - desirable but not essential

About applying

When applying don't forget to answer the questions in our application process to tell us more about how you meet the skills, knowledge, and experience to be successful in this role.

At Your Place, we are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better resident outcomes. We welcome applications irrespective of peoples age, disability, sex, gender, identity and gender expression, race or ethnicity, religion or belief, sexual orientation or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

This post is subject to an Enhanced DBS check and a right to work in the UK.