Support Worker

Working hours: 37.5 hours per week on a rota including weekends and late shifts

Interview Date: To be confirmed

We are looking for a Support Worker to join our team at our Homelessness Service Riverside Complex Lifehouse in Canary Wharf, London providing accommodation-based support to 81 homeless women.

As a Support Worker you will have experience working within a supported housing environment This role is central to achieving positive outcomes for our vulnerable clients and has operational responsibility for service delivery within specific areas of responsibility.

Key Responsibilities:

• To work within relevant policies and legislation such as safeguarding and Health & Safety and to maintain your continuous professional development.
• Ensure successful client outcomes which demonstrate quality and effectiveness in all aspects of the programme
• Understand and work to ensure the achievement of the contractual objectives and targets of the service
• Work with the team to demonstrate development of service delivery in line with organisation and legislative requirements
• Ensure locally established internal and contractual KPI’s are achieved.
• Ensure all aspects of the job description are adhered to

In addition, to be successful in this role you will be able to demonstrate:

• NVQ Level 2 or equivalent in a relevant field
• Experience in delivering Person Centred Support
• Proven experience working with homeless/vulnerable adults
• Strong team working skills
• Excellent communication and advocacy skills with clients, colleagues and external agencies

In order to complete your application please download and read the job profile and any other attachments.

In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.

Appointment subject to satisfactory references, enhanced with the barred list adult DBS disclosure and proof of right to work in the UK

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Please note that any employees who are under notice of redundancy and apply for this position will be given priority consideration.

Promoting equality in the workplace and as a disability confident scheme employer, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.