Team Member Pro

Role: Supervisor

Location:

Salary: £10.55 per hour

Contract: 30 hours per week

Our story

Want to make adventures happen? Join us on our mission to reinvent mini golf and leisure experiences in the UK.

We’re on the lookout for an outstanding Supervisor or as we like to call them Team Member Pros

Our indoor rainforests are immersive destinations, where every moment is an opportunity for our guests to create treasured memories.

Our first mini golf destination, Treetop Adventure Golf, opened at St David’s shopping centre in Cardiff in 2015. Since then, we’ve opened sites at Manchester Printworks, at Highcross, Leicester and at Bullring, Birmingham. We have a fantastic pipeline of sites and we’re ready for our next phase of expansion.

Come with us as we grow, and you’ll be part of a close-knit team that support each other to be the best we can be, to never stop exploring & be passionate about making every moment an adventure for our guests

Our priority is to hire the best managers and teams who are focused on getting things done in a collaborative, supportive and flexible work environment.

Our rainforests are inclusive environments. We welcome applications from everyone. We believe differences are what bring our world to life and should be celebrated and valued.

Could you be who we’re looking for?

We’re recruiting for a Supervisor to help lead a fantastic team who go above and beyond and believe that every detail really matters and provide outstanding experiences for every guest, every time.

We’re looking for an experienced Supervisor from the leisure, F&B or hospitality industry who loves having a varied role and taking responsibility for all aspects of an operation.

• Do you have minimum 1 years of experience in a supervisor role?

• Have you got a fun, positive and welcoming personality?

• Are you respectful, caring and considerate to those around you?

• Do you love to engage and connect with people to ensure they have the best possible experience?

• Do you go above and beyond to anticipate people’s needs and wants before they ask?

• Are you always looking to find ways to improve how things are done?

• Are you open to receiving feedback and expanding your skills with support and training?

• Do you understand the importance of processes and setting standards in making sure every guest has a safe and consistently great experience?

• Have you got the flexibility to work evenings, weekends, and Bank Holidays?.

The role

• Carrying out all management duties when on a supervising shift

• Upholding the standards and way of doing things set out in “How-To” Guides

• Effectively and efficiently managing shifts to respond to guest patterns, needs, and wants

• Supporting the Managers to review and improve how we do things

• Helping ensure everywhere is kept spotless and well-maintained

• Managing stock levels and building supplier relationships

What we’ll offer

• £10.55 per hour

• Performance related monthly bonus programme

• Access to our team wellbeing app – to help promote mental health awareness and wellbeing in our teams

• A Mental health first aider at each of our Treetop sites & in our Central Support Team

• Access to industry-leading perks and benefits

• Free food and hot drinks on duty, when working more than 6 hours

• Friends and family discounts on food, drink and mini golf off duty

• Company contribution pension

To Apply

All candidates must be fluent in written and spoken English and have the right to work in the UK